1. Hello everyone - with recent Forum upgrade, here are a few issues you may need help with. Thanks for your patience!

    - some accounts with same email address were merged. So if you have any login issues, send us a message with your username and email address and we'll sort it out. If you send us email by Hotmail we will not be able to respond. Hotmail is blocked.
    - the Forum App is no longer needed and has been disabled. The site is now mobile-friendly. Just browse to http://SoWal.com/forum"> on your phone's browser and tap "add to home screen".
    - Click Here for help, more info, and to post questions / give feedback.
    Dismiss Notice

CenturyLink DSL problems?

Discussion in 'Business, Goods and Services' started by TreeFrog, Jan 15, 2012.

  1. TreeFrog

    TreeFrog Beach Fanatic

    Joined:
    Oct 11, 2005
    Messages:
    1,801
    Likes Received:
    212
    Location:
    Seagrove
    It's slow for me. Some stuff works, some doesn't. Been that way all day. I called them about noon, and they said there was a problem in Ft. Walton effecting SoWal, with an estimated 6pm fix time.

    This all started overnight, it seems. All was OK yesterday.
     
  2. dijitil

    dijitil Beach Comber

    Joined:
    Nov 25, 2007
    Messages:
    20
    Likes Received:
    5
    Definitely still having issues.
     
  3. Jdarg

    Jdarg SoWal Expert

    Joined:
    Feb 15, 2005
    Messages:
    18,118
    Likes Received:
    1,968
    Ours is working fine up off Bay Drive.
     
  4. dijitil

    dijitil Beach Comber

    Joined:
    Nov 25, 2007
    Messages:
    20
    Likes Received:
    5
    It is moving at a snail's pace over here on the Eden side of Pt.Washington and I've heard of complete outages off of Thompson drive.
     
  5. kloli

    kloli Beach Lover

    Joined:
    May 8, 2006
    Messages:
    192
    Likes Received:
    8
    Location:
    SoWal Local
    Yes...it happened overnight and it is still slow as hail over here in Seacrest Beach. Not even sure this post will make it....or is it even worth it.
     
  6. TreeFrog

    TreeFrog Beach Fanatic

    Joined:
    Oct 11, 2005
    Messages:
    1,801
    Likes Received:
    212
    Location:
    Seagrove
    Still whacked out this morning for me. I have Yahoo mail. It will open the Yahoo front page, but not the mail. Facebook opens, but you can't play Scrabble. That sort of irregular thing. Some sites won't open at all, others (like SoWal) are slow but OK.
     
  7. TreeFrog

    TreeFrog Beach Fanatic

    Joined:
    Oct 11, 2005
    Messages:
    1,801
    Likes Received:
    212
    Location:
    Seagrove
    I just got off the phone with CenturyLink. They are now projecting 6 PM tonight for resolution. Thrilled, I tell you, just thrilled...
     
  8. TreeFrog

    TreeFrog Beach Fanatic

    Joined:
    Oct 11, 2005
    Messages:
    1,801
    Likes Received:
    212
    Location:
    Seagrove
    And I have to say, five years ago my work would have been crippled - I have an essential daily flow of email. Now, I'm saved by my Android phone, although I did have to remember to switch it off my home wireless.
     
  9. NotDeadYet

    NotDeadYet Beach Fanatic

    Joined:
    Jul 7, 2007
    Messages:
    1,403
    Likes Received:
    479
    Tree Frog - Thanks for calling and posting here. I was just getting ready to call again so now I won't bother.Especially frustrating since I am thinking seriously of dropping the landline and the satellite and just streaming to the tv. I looked at Mediacom's website (can't believe I felt that desperate) to see what their internet costs these days. There is a special - two prices shown, which is it?? - but requires a 2-year contract, it goes up $10 after a year, and then after two years it goes to the "regular" price, which is nowhere shown. Now I remember why I switched from their cable to satellite. I hate that s***.One thing I will say for Century Link - at least when I called yesterday, twice, I got a real person both times.FYI - a Century Lilnk tech person told me a while back that if you drop the landline and keep their DSL that you can still call 911 by plugging an old fashioned, non-electric phone into the jack. For anyone thinking of dropping their landline because they only keep it for emergencies like hurricanes, I would verify this first.
     
  10. kloli

    kloli Beach Lover

    Joined:
    May 8, 2006
    Messages:
    192
    Likes Received:
    8
    Location:
    SoWal Local
    Ok...it took me 3 hours to get here but I was relieved to see that there was an update AND to save me from calling. Thanks TreeFrog! It has been a long time since visiting SoWal...it appears it is still THE go-to place for local news and happenings. I'll be checking back!
     
  11. gmarc

    gmarc Beach Fanatic

    Joined:
    Jan 19, 2009
    Messages:
    506
    Likes Received:
    65
    i've had centry tel 3 yrs never a prob;em but mediacom offered me great deal

    i only use my home maybe 6 weeks a yr now as i rent. i've had mediacom sending me offers for years for phone and net but never jumped as it was always a yr lockin and i don't want to switch back and forth, anything they offered me $4.95 each for both net and phone but they offered only $10 increase the second yr, si\o that saves me around $2k over the next yr so i have to jump. i
     
  12. TreeFrog

    TreeFrog Beach Fanatic

    Joined:
    Oct 11, 2005
    Messages:
    1,801
    Likes Received:
    212
    Location:
    Seagrove
    Well, it came back about 3:30 for us. Hope everyone else is back now, too. Dang, that was a bit of an ordeal. Too much one-finger typing on the phone.
     
  13. NotDeadYet

    NotDeadYet Beach Fanatic

    Joined:
    Jul 7, 2007
    Messages:
    1,403
    Likes Received:
    479
    Anyone else having intermittent problems again? Similar to the last outage last month?
     
  14. Beach Runner

    Beach Runner beats on hood

    Joined:
    Jul 9, 2005
    Messages:
    14,947
    Likes Received:
    725
    Location:
    Near the ATL and in SoWal as often as possible
    No. It's just always so darned slow.
     
  15. NotDeadYet

    NotDeadYet Beach Fanatic

    Joined:
    Jul 7, 2007
    Messages:
    1,403
    Likes Received:
    479
    BR, do you know which modem you have?
    I called and complained and they are sending me a new one. After I reset this one yet again it started working better, but that usually does not work for me.
     
  16. Beach Runner

    Beach Runner beats on hood

    Joined:
    Jul 9, 2005
    Messages:
    14,947
    Likes Received:
    725
    Location:
    Near the ATL and in SoWal as often as possible
    That happened to us a year or so ago, they sent us a new modem, and the problems stopped happened. Still slow (for example, for watching things on youtube).
     
  17. heartbren

    heartbren Beach Fanatic

    Joined:
    Sep 6, 2009
    Messages:
    769
    Likes Received:
    18
    Location:
    Blue Mountain Beach
    I saw a Century Link truck working in Blu Mountain Beach yesterday. 2/13
     
  18. MarvinGardens

    MarvinGardens Beach Comber

    Joined:
    Jan 19, 2010
    Messages:
    9
    Likes Received:
    8
    Location:
    Blue Mnt. Beach
    I was having trouble with my DSL for the last few weeks. The modem kept resetting itself. This past weekend I finally gave up and I called technical support. We determined that yes, after 11 years, the modem needs replacing. Century Link doesn't provide free modem replacement anymore. They want you to lease a new one for $3.99 a month.

    I went to Newegg and ordered the Actiontec GT701D for around $45. Hooked it up today. With the old modem my download speed was 1.24 Mbps although I was paying for 3.0Mbps. With the new modem I'm getting 2.74Mbps.
     
  19. NotDeadYet

    NotDeadYet Beach Fanatic

    Joined:
    Jul 7, 2007
    Messages:
    1,403
    Likes Received:
    479
    Thanks!

    Century Link sent me a new modem for free - has something to do with the plan I was given when I signed up. Haven't hooked it up yet, will be interesting to see if I can get better speed. I also pay for 3.0 and haven't been getting it reliably.
    If this modem isn't any better I wouldn't mind paying for my own if it works well.
     
  20. CenturylinkHelp

    CenturylinkHelp Beach Crab

    Joined:
    Feb 21, 2012
    Messages:
    3
    Likes Received:
    0
    Hey NotDeadYet - Please let us know if that modem does not work or does not improve the service we are providing. CenturylinkHelp is here to assist everyone in the online/social forums and communities we provide service in.

    If anyone else needs assistance please let us know either by secure web form from our FaceBook page: http://on.fb.me/y4mR0U or by emailing us directly at TalkToUs@Centurylink.com


    You can alsow meet our team of specialists from that link or tweet at us @CenturylinkHelp

    Thanks,

    Rich @CenturylinkHelp
     

Share This Page