Funny...I thought they just tried to drive the rest of us crazy. I was eating at the Outback in Destin last night (my doctor told me to I needed red meat, and I couldn't think of anywhere else to get steak alone). Anyway, I was sitting next to a table of Snowbird couples. Both women had ordered chicken, and the men had ordered steaks. Both steaks were sent back because they were overcooked. The steaks came back, and one was not the cut of meat the gentleman had ordered, one was cold. Third steaks were the charm, but the ladies had finished their chicken, so one of the men suggested the women get free dessert "to make up for them having had to sit there for so long."
Oh, and the guy's opening remark to the waiter had been, "Oh, we thought you'd forgotten about us." They'd been waiting about two minutes.
*************Let me be sure that I understand your opinion. You seem to believe that it is ok for the restaurant to serve overcooked steaks and then replace them with cold or incorrect orders...but it is not ok for the customer to complain.
Perhaps each snowbird should invite a local to a northern locale where restaurants compete on quality and excellence of cuisine.....not on volume or big parking spaces for pickup trucks. Most restaurants in Walton would not last 90 days in more competitive communities.