Jill is spot on..alot of times the reason most servers arent quite on it is because the last 3 tables have stiffed them or the kitchen is training and just cant get it quite right. Please remember that you could be the that one table that sees they are really trying and make the attitude change for that server and possibly every person they come in contact with for the rest of the night. In the eyes (and pocketbook) of a server ..20% is average (in a resort area)...but anything above that means they better bring their "A" game and pay it forward. And PLEASE remember that most servers in this area make ALOT less minimum wage and only have the "100 days of summer" to make MORE than minimum wage. Imagine if you only earned your full paycheck for 3 months out of the year....
So let me get this straight. Jill Tanner gives a 20% tip no matter what. So Jill is rewarding and promoting incompetence. Will Jill ever get the service she deserves for leaving a 20% tip if she promotes this type of service just because someone has had a bad day? Most likely not. Everyone has a bad day but when you are at work you give the service that the customer deserves to have because they are spending their money in promoting that establsihment. Jill, your logic is irresponsible in itself. Rewarding poor service will only make that person think he/she does not have to provide the service that a customer deserves. They will eventually expect good tips for doing nothing. Sound familiar with the way society is going?
Now JodiFl agrees with Jill (Right on!) and just because the last three tables have "stiffed" the server ( or maybe they deserved a lesser tip because of the service they provided, maybe huh?) the server is now going to take it out on the next customer!!! What are you thinking??!! That next customer deserves the right to expect excellent service because guess what... they are the customer!! How about having the server "make" my day...as the customer? And now a 20% tip is "Average"??!! My gosh has this work force become so entitled that they expect everything for nothing? DON'T DEFEND BAD SERVICE!!
What school of work ethic did Jill & Jodi come from? What happened to if you work hard and smart you will be rewarded. If not, you will get what you deserve.
Good grief.
And excuse me, but can't these people work more than three months out of the year? What do they do the other nine months? So you expect me to reward a lousy work ethic because someone is having a bad day ( boo hoo!) when they only have to have a positive attitude for three months out of the year. Is this person giving the bad service that you are so generously rewarding the same person that Maries Bistro stated would jump ship for another dollar? If they're mad because they are making less than minimum wage have them take that up with the owner; not take it out on a paying customer!
Wake up and take a dose of reality.