The Reservation Sales Agent primarily responsible for booking Rosemary Beach properties via phone utilizing sales techniques and software designed for vacation sales and marketing in order to consistently meet and exceed various goals set forth by management.
Key Duties:
Assist guests by selling future reservations and answering questions on existing reservations
Ensure guests stays exceed their expectations
Make reservations for homeowners
Answer phones, check email, respond promptly to all messages
Work with other departments to resolve guest issues
Assist with other duties as assigned
Key Qualifications:
High school diploma or GED
Minimum of 1 year customer service/hospitality experience
Minimum of 2 years sales experience
Ability to work weekends and holidays
Proficient computer skills -- Word, Excel, Windows, Outlook, Publisher, FRS
Passion for communicating with people and ability to communicate effectively
Ability to to successfully resolve guest-related issues or problems that may arise
Benefits:
Medical
Dental
Vision
Company-paid life insurance
Paid time off
Company paid holidays
401K with generous company match
Flexible schedules
Free access to onsite gym
Free access to onsite tennis courts
Discounts on merchandise
Family-oriented atmosphere
Free soda, water, and coffee
Multiple social events throughout the year
All applicants must be able to successfully complete a background check and drug screen. EOE.
Job Type: Full-time