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Teresa

SoWal Guide
Staff member
Nov 15, 2004
30,310
9,313
South Walton, FL
sowal.com
We are excited to share the news that Salon Twist will be open starting May 12th. We want to assure you that we’re following all guidelines and taking additional precautions including deep cleaning our salon prior to opening, and following enhanced sanitization measures and social distancing standards. We have distributed an email with the protocol for upcoming appointments at the salon. If you have not received the email, please let us know and we will be sure to share it with you.

At this time, we are seeing clients by appointment only. To schedule an appointment, please reach out to us at 850-231-7853 or via email: gina@salontwist.com

We have missed you, and we are eager to see you again in our salon soon.



Salon Twist NEWS | current adjustments to operations:

We are excited to share the news that Salon Twist will reopen starting May 12th.

We want to share with you some of the adjustments that we’ve had to make to our salon operations. This is out of an abundance of caution for our staff, our guests and our community. We’ve made many internal changes to our salon procedures but we wanted to share the ones that will affect you at your visit.

Please come alone to your appointment. We will not accommodate extra family members, children or friends. If they come with you, they will need to wait outside. No handshakes or hugs for us at this time either please!

All guests will be required to wear a mask that hooks behind the ears (all staff members will be required to wear masks as well). We will do our best to apply your hair color without getting it on your mask. It would be best to use a disposable mask if you are concerned with hair color stains. Please bring your own mask. We do not have masks at this time to offer to you. Again, you must wear a mask.

Arrival/Appointments – We ask that you arrive for your appointment at the time of your appointment and no earlier; if you do arrive early, you may be asked to wait outside. You will be met outside to have your temperature checked. We have to log this. Do not bring multiple belongings/handbags with you. Do not bring any extra guests or children with you to your appointment.

Upon entering the salon, you’ll go right to the styling chair with the stylist.

If you are having color done, we will be handing you a color robe for your appointment. Please wear an older T-shirt or something that has a lower neckline. We will be using styling capes as usual (which are always washed in between uses).

NO Blow-Drying - We will not be blow drying in the salon in order to prevent the forceful airflow of any germs. We ask that you come with your hair clean, dry and pulled away from your face, so that we can either spray your hair rather than shampoo, or cut it dry, as a way to avoid germ spread due to close proximity. We will only shampoo to remove color from hair. Please know this is for everyone's safety and well-being and will not be a long term policy.

Guests will be seated at every other station and 6 feet apart in the lounge.

We will not be offering beverage service at this time, please bring your own water with you.

Towards the end of your service, a member of our guest care team will begin the checkout process in the styling chair. We will total your service, add gratuity and your home care products (we will gather them for you and bag them up). We will bring the credit card machine over for you to easily insert your card. You will not need to use the signature pad or stop at the front desk. We will NOT be accepting cash for the time being.

We will not be booking future appointments inside the salon. This is to shorten the amount of time you’re spending in the building and eliminate the number of staff we need to have working. We will note your future appointment day and time preferences and call or text you in a timely fashion to book your next service.

Please know how very important providing excellent service is to us. These new measures we are taking are temporary until we can get back to the high standards that you've come to expect from us. We hope that will be sooner than later!

We sincerely appreciate your support. This situation has certainly brought on some challenges, but we are determined to rise to the occasion with a positive attitude and high level of professionalism. As these circumstances are ever changing, they will require our constant attention and reevaluation. We ask that you please be patient with us as make the necessary adjustments. Please know that we are dedicated to providing a warm and uplifting experience for all guests who enter our salon, and appreciate the opportunity to serve you.

We look forward to seeing you very soon!
Respectfully,
Salon Twist

Salon Twist

Salon Twist is located in the Grand Isle plaza in the heart of Seagrove Beach on the curve on Scenic 30A. Call (850) 231-7853 to schedule an appointment. Visit SalonTwist.com and join the conversation on Facebook.com/SalonTwistSRB.

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