What do you leave out for your renters in the way of supplies?

Discussion in 'Rentals - Vacation' started by Mermaid, Nov 30, 2005.

  1. Mermaid

    Mermaid picky

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    I know this might be a silly question but I'm not exactly sure what's customary, so I thought I'd put it out for those of you who rent (especially self-rent). Our condo is going to be ready in January and I'd like to know what to leave out in terms of cleaning supplies. Should I leave an extra roll of paper towels, bottles of spray cleaners, box of Kleenex, full box of dishwasher powder? I don't want to give the impression that the renters are expected to do housekeeping for me, but do you think they'd appreciate the convenience of not having to run up to Publix and get that stuff themselves? OR do you think they'll resent anything that even remotely relates to household items?

    When we go to the beach I carry the kitchen sink with me (I mean everything!) so my own experience is not much to go by. Advice needed!
     
  2. Miss Kitty

    Miss Kitty Meow

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    Mermaid...are you using a company to manage your place? I can't help you really, but WC puts out dishwasher detergent, dishwashing liquid, paper towels, extra TP and small boxes of washing machine powder for our guests.

    P.S. I used to haul all that stuff as well!! As A renter, it would have been a nice gesture to me to have cleaning supplies available.
     
  3. Beachlover2

    Beachlover2 Beach Fanatic

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    Mermaid - The problem is that unless you are going to be there after every exit - the first group will get use all the stuff and the next group won't have any of the extra stuff unless you mgmt team provides it each time. I leave out extra light bulbs and cleaner for the top of my ceramic stove in hopes someone will try to keep the stove top clean. The light bulbs I leave out because over time they go and no one seems to tell mgmt and they don't check that very well. We have gotten down there to find 4-5 bulbs out. That is a pet peeve of mine - so I leave bulbs out for the renters. If I lived closer I would put out a basket full of small amounts of stuff with every renter towels - TP soap etc. - maybe a dozen eggs - loaf of bread and milk so they could get through breakfast without going to the store.

    One place we rented from had a six pack of beer and bottle of wine in the frig for every rental.
     
  4. Beach Runner

    Beach Runner beats on hood

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    Exactly-the first group uses (and takes) the stuff from my experience. I asked our management company if I made up goody/necesssity baskets for my guests in advance, would they place one in the house for each new rental group? They said that they couldn't do that.

    So what I do is leave out electric dishwashing detergent, liquid dish detergent, an all-purpose anti-bacterial spray for countertops, and a roll of paper towels. So far only one guest took the products - one actually replaced the electric dishwashing detergent. The paper towels appear to be used up after the first guest.

    There is at least one huge thread devoted to this subject from this past summer. I just can't seem to find it.
     
  5. Ocean Lover

    Ocean Lover bean

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    As a renter, I clean a little every day so it's nice to have supplies available. This past summer we rented a condo and there were various cleaning supplies but no extra trash bags. We had to buy some at Publix. You could always buy the generic brand so if anyone took them it's less costly to replace all the time.
     
  6. Paula

    Paula Beach Fanatic

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    Our rental company leaves a couple small packets of dish soap, guest soap in each bathroom, one roll of toilet paper in each bathroom and 2 trash bags in each trash can. I leave a small vacuum cleaner, a broom and dustpan, and some light bulbs since it's expensive to have maintenance change light bulbs and some guests (not all) will do it if they see the bulbs. I had thought of leaving a big box of trashbags that should last the summer. I may try that and see if they last the summer or if someone takes them. I leave hairblowers and beach tote bags (as well as beach toys)though and they've been there 2-3 years with no problems. I also label the hairblowers and beach tote bags in big black marker with the name of the cottage so people don't take them accidentally.

    It's wonderful to have a place that is beautifully stocked. But I think that's only possible if you can check on it personally after each guest. We stayed in a place this summer in Hawaii and the owner left everything we could think of and we'd definitely go back again, in part because of that. But he did all the management tasks himself so he was on top of everything.

    Also, if you stary leaving things for guests and then change your mind later and not leave them, the people who got used to them may feel they lost something.

    So, I'll try out trash bags and dish soap this year maybe... that would be a help to people.
     
  7. Mermaid

    Mermaid picky

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    I am so appreciative of all your suggestions. I'd love to be able to restock as necessary, but we live 13 hours away and I don't want to burden my cleaning lady unduly. So I guess what I will do is heed your advice and leave the bare minimum out, though I'd really prefer to leave out more.

    I worried about the first group coming in using everything with wild abandon--I see it was not my exclusive worry! And the point about what if we change our mind about being generous is well taken. That is definitely something to consider since consistency is everything in developing a client base.

    One of these days I will get this rental business straight. I'm still feeling my way about this venture of ours. Thanks for all you vets being so patient with my sophmoric questions. :wub:
     
  8. Jdarg

    Jdarg SoWal Expert

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    I have never assumed that anything would really be provided in a rental other than clean towels and sheets, 1 packet of dishwasher soap, a few rolls of TP, a few bars of hotle type soap, and 1 roll of paper towels. We have always brought/bought everything. My "beach list" is legendary. It is so lengthy it is embarrassing, and I get teased regularly by our friends. But who has the last laugh when someone wants wooden skewers? Or 3 different sizes of baggies? Or a church key and beer huggie?

    Y'all are very nice to provide these nice extras!
     
  9. steele mama

    steele mama Beach Fanatic

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    We rented a house for overflow during the recent wedding and I was surprised that there was only the TP which was on the rolls, no more. Seems a stash of TP would be harmless and helpful! Who is going to use up all the TP just to use it? I can't see people taking it with them either, but I guess you never know. I guess as long as you know what to expect you can bring whatever you need. It is not exactly like a hotel or a resort where they bring new stuff every day.
     
  10. CastlesOfSand

    CastlesOfSand Beach Fanatic

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    One place we rented from had a six pack of beer and bottle of wine in the frig for every rental.[/QUOTE]

    Sounds good to me!!!! :clap_1: No really, the places we have rented always have packets of dishwasher soap, some kind of multi-purpose cleaner, windex, guest soap in each bathroom, paper towels, extra rolls of toilet paper in each bathroom and trash bags. The place we rented in October had a vacuum cleaner, broom and dustpan. We stayed at a place last summer that had beach toys, chairs and umbrellas as well. We always buy extra if we run low or use up an item entirely. I can't believe people take stuff! Other items that have been available to us were an extensive collection of music CD's and movies. Playstation 2 plus games. Board games and cards. I have never been unhappy with the places we have rented so far! It's kindof nice to have internet access too (at a price) .... Is that asking too much???? We do pay to play!!!! :D
     
  11. Beach Crazy

    Beach Crazy cracker

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    Ohhh, JD I'd love to have a copy of that!!! :D
     
  12. Sheila

    Sheila SoWal Insider

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    Our management company leaves a packet of dishwasher soap, trash bags in the trash cans +1 extra bag for each can, soap and body wash in each bathroom, t.p.+1 extra in each bathroom, a box of tissues, 2 rolls of paper towels.

    We provide, dvd's, board games, some beach toys (if our guests don't take them), beach chairs, we do have internet access, Tivo, and 2 fully packed bookcases.

    We do not provide laundry supplies. Our kitchen is fully equipped. Blender, coffemaker,food processer, knives, cutting boards, pots,pans........and the list goes on.
     
  13. Beach Runner

    Beach Runner beats on hood

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    We just signed up for high-speed (up to 1.5 Mbs) Internet for us and our guests. Now we have dialup at the beach house - MAKES ME WANT TO CLAW MY EYEBALLS OUT - I can't deal with it anymore! We have a desktop computer available for our guests, although it's dysfunctional because the last guest infected it with a virus that Norton can't even clean. GRRRRR! So we're gonna have to wipe out the hard drive, reinstall XP and MS Office.

    Then we're installing a wireless network so when we have 4 people there with 4 laptops (as we typically do), we can all surf simultaneously.

    Hopefully our guests will appreciate this.

    BTW Mermaid, your questions are NOT sophomoric - I was clueless until the members of this board gave me some great suggestions.
     
    Last edited: Dec 1, 2005
  14. Beach Runner

    Beach Runner beats on hood

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    Yes, I'm replying to myself. But I just learned that if I leave out cleaning products, the rental company and I could be sued if some child ingested them. Also, the rental company likes to strip the place of "stuff" in the drawers, cabinets, and closets so that the place is uncluttered. I see their point - how can a cleaning person hurrying to clean a bunch of properties in one afternoon be expected to make the judgment call between what is a neat arrangement of goodies for guests and what is just clutter? My apologies to my guests for being inconvenienced due to litigious individuals.
     
  15. Paula

    Paula Beach Fanatic

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    Mermaid:

    This is useful information. Thanks! Another reason to work on getting a locked owner's closet!

    Best,
    Paula
     
  16. Wastin Away

    Wastin Away Beach Lover

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    I think it is a great idea to leave cleaning supplies that you would use at your own home. Not chemicals and things like that because who really wants to get that into cleaning when they are on vacation but I always have 3 brooms and dust pans (in case one ends up next door or down the street), I have 2 swifters and I start with a nice supply of cloth pads for my guests to use, I have a vacuum on each floor that I leave, I leave hand washing soap (I wait until Bath and Body Works has a huge sale), I put the extras under the sink with the house name and not to remove. I leave light bulbs, batteries, extra flashlights. I always try and have a dish washing cleaning brush and Brillo pads for my guests. I have never had a guest say anything about the supplies being left. If anything they have been appreciative because they have been there and want to leave the home as presentable as possible after staying a week full of sun, fun, and wonderful family memories.
     
  17. Philip_Atlanta

    Philip_Atlanta Beach Lover

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    We have wireless Internet in our houses and the guests love it. I tried to keep a computer there, but ran into the same problem as you. Personally, I'd take the computer away - most people bring their laptop anyway. We do have one of those printer/fax/copier combos and it gets some use as well.

    Regarding supplies, we supply sample size soaps, shampoo, conditioner in the bathrooms and then dishwasher soap and washer soap. The kitchen is stocked with various cleaning supplies. Additionally, there is plenty of TP.

    Regarding books/dvds etc - I made the mistake last year of giving an ample supply of DVD's and games for the Xbox. Low and behold, at the end of the season we were missing about half of the DVD's and every Xbox game (about 10) were missing (including a controller for the Xbox). This year, I'm only buying <$5 DVD's, etc.
     
  18. Beach Runner

    Beach Runner beats on hood

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    Isn't it so demoralizing when you try to do something extra for your guests and someone abuses your generosity?
     
  19. DBOldford

    DBOldford Beach Fanatic

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    Our management company provides a roll of TP in each bathroom, but no tissues (they are usually not biodegradable and should not be flushed, but are if there). They also put out enough soap and dishwasher detergent to get through a couple of washings. No laundry soap or other product. I used to leave stuff, but people would use it and take the remainder home with them. :idontno: We leave extra light bulbs in the pantry and have the mngmt company replace them on the fixed rate program, which covers other things. For awhile, I left boxes of garbage bags, extra cleaning supplies, and extra TP. It was used and never replaced. The way I figure it, most people are accustomed to a trip to the market if they are renting a house or condo. The initial stash is for convenience. Even the housekeeper does not put out extra items when I leave them. The way I figure, if one is paying a housekeeper over $300 a pop each time a guest checks in, then it is little to ask that they purchase some convenience items that they might wish to have.

    There are several items that need pretty constant renourishment in a beach place. The big #1 is plastic food containers like Rubbermaid. For some reason, we simply cannot keep Corningware casserole dishes, either and they're not prone to breakage. I think people pack up perishables in both items for the trip home and just figure it's no big deal, that you'll never miss it. Same with chip clips, but no big deal. Wine glasses have a high attrition rate, understandable. What really bugs me is missing silverware. We put two sets in about every other year and it just goes through attrition. What are people doing with this stuff? Sadly, I think lots gets thrown into the garbage with cleanup. So I have stopped putting good stuff in. I do keep my own set of flatware, dishes, and wineglasses in the lockup, just so I know it is there in the right numbers when we are there and entertain. Oh, and plastic juice glasses...forget it!

    The DVDs are a lost cause; kiss them goodbye. So are the back casings on remote devices. It pays to keep an extra (especially the cable one) in your owner lockup.

    Your housekeeper is a good resource for advice on what should be left and which things will not survive a summer of fun. In the end, it's not that big a deal to make a run to Bed Bath & Beyond, spend $40 or so on these kinds of items each year. Sure beats spending even 10 minutes fretting about it, I have found.
     
  20. Paula

    Paula Beach Fanatic

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    We leave a broom, dustpan, swiffer, lightweight vacuum cleaner at each cottage. The management company leaves a starter supply of soap (should last the week), one roll of toilet paper in each bathroom, a few individual bags of dishwasher detergent, towels and potholders. We also leave flashlights/batteries/light bulbs (including the self-charging ones that you plug into an outlet that double as a nightlight). Out of 3, one is missing.

    We have never had a problem (as far as I know) with people taking dvds or cds or books (and we have some very nice ones at the cottages). We leave puzzles and games and we get pieces missing from them, but we check them and replace them if pieces are missing (it's a pain in the neck, but it's a job the kids sometimes do). We haven't had much trouble with breakage of dishes/glasses, though we have lost some silverware (especially the small spoons and forks which suggests that children may be tossing them away by mistake). I lost a few travel alarm clocks once that I left on the side of the beds for guests, and I assume they took them by mistake and I haven't replaced them (I have plug in clocks by the side of the bed now).

    We get mostly adults with children because our places are relatively small and inexpensive compared to some of the larger homes. I think they tend to be more careful than larger groups travelling together. Once we had someone rent our cottage and the one next door, and they did mix up a lot of the pots and pans and serving dishes since they were travelling together and brought stuff from each cottage back and forth. The other owner and I straightened it out.

    We leave beach toys and floaters, and we seem to gain more every month because people also go out and buy more and then leave them.

    Overall, our guests have been great. I want an owner's closet, though, because we then can leave some extra stuff for us.
     

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