Rosemary Beach, Northwest Florida’s premiere Gulf-front community, is currently accepting applications for a Director of Retail Operations. Responsibilities include the management of various retail operations within Rosemary Beach as well as future development opportunities.
Job Duties:
- Design, develop and implement training initiatives and development programs for all levels of retail frontline employees to support the realization of business goals of increasing sales, market share, profitability and sustainable growth of the business and organization
- Develop and implement buying strategy including attending tradeshows/viewings to seek out new product lines and opportunities
- Accountable for overall operations, staffing, marketing and merchandising plans
- Establish a strong customer service/selling culture in all stores within the organization
- Directly support store managers in maximizing company profits through the coordination and on-going evaluation of all in-store merchandizing, operation and expense control programs
- Preparation of annual budget and review of monthly financials
- Ensuring e-commerce operation (website) is updated and orders are fulfilled in a timely manner
- Exploring new business opportunities and creating a business development program
Primary Competencies:
- Excellent interpersonal and communication skills in working with staff at all levels
- Outstanding training and coaching skills
- Energetic, self-motivated, action and result-oriented
- Demonstrate highly collaborative and influential leadership
- Analytical with the ability to think and act strategically
- Highly organized and ability to prioritize tasks and effectively manage various projects
- Detail-oriented while maintaining the ability to see the big picture
- Resourceful with good initiative
- Able to thrive in a fast-paced, dynamic environment
- Available to work flexible hours, weekends and holidays (some travel required)
Qualifications:
- Education: Preferred Bachelor’s degree (B.A. or B.S.) or equivalent from four-year College or technical school; or Associate’s degree (A.A.) or equivalent from a two-year College or technical school; and/or a minimum of eight (8) years retail management experience and four (4) years retail buying experience.
- Communication Skills: Must demonstrate exceptional verbal and written communication skills, and possess excellent telephone etiquette. Ability to answer client’s questions and successfully resolve issues and/or negotiate matters related to client’s account. Ability to read, analyze, and interpret general business contracts and write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and/or staff. Must maintain clear and concise documentation and positive approach to conflict resolution.
- Computer and Mathematical Skills: Ability to calculate figures and amounts such as discounts, interests, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry. Must possess thorough knowledge of MS Windows and Office (Excel, Word, Outlook, Explorer, etc.) Knowledge of Quickbooks POS a plus.
- Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram , or schedule form.
- Physical Demands: While performing the duties of the job, the employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 25 lbs.
Rosemary Beach is pleased to offer medical, dental, vision, company paid life insurance and company paid long term disability, optional life insurance, 401K, and paid-time off. All applicants must be able to successfully complete a background check and drug screen. EOE.
Please submit resume and salary requirements to Adrienne Moore at amoore@rosemarybeach.com.