I just love this place, however, I called to place a to go order. Get this.....
I was told WE DON'T TAKE TO GO ORDERS!
I didn't understand that because I placed a to go order last week with no problem, and I have placed to do orders in every PF Chang's in the cities that I frequent.
The manager came to the phone and told me that they have staffing problems, so they are not taking to go orders!
I called the home office and they instructed me to go into the restaurant, sit at the bar and place the order. So, I drove across town and did that.
I was told, WE DO NOT TAKE TO GO ORDERS!
So, I left. I could have ordered food, let them bring it to me, dirty the dishes and ask them to pack it up after all that, but I felt that was being to much of a *****.
As much as I like this restaurant, I will think twice before I spend my money there. There are a lot of choices out there.....
What's your take on this?
Replies
47
Beach Fanatic
That says it all! :funn:Friday & Saturdays. Yummy.
Now I want crab cakes! Do they still only have them on the weekends?
SoWal Expert
I think these are the same type of people who will wait in line for hours or days to see a movie opening night.
Beach Fanatic
Tangent Alert....yes, I am older than dirt.
I worked at Titche's in college for a semester. Imagine what I called it.
Mermaid Cafe is alive and serving! sarafunn and I still enjoy it!
El Chico is gone and the mall is larger after a huge add on. The movie theaters were dozed down and Nordstroms built there, along with 100 new stores and new theaters and restaurants. It is still one of the best looking malls I have ever seen...especially all the art.
OMG, Are we old or what?
Learned to love chili Mac and poppy seed salad dressing there.
SWGB
Tell that to the tourons who wait up to 3 hours at the Red Bar during the summer for some mashed taters and crab cakes.
Yeah, when you can just walk in the side at the bar and sit in a booth.
Beach Fanatic
Yeah, when you can just walk in the side at the bar and sit in a booth.That always makes Rebekah happy.
Beach Fanatic
Tangent Alert....yes, I am older than dirt.
I worked at Titche's in college for a semester. Imagine what I called it.
Mermaid Cafe is alive and serving! sarafunn and I still enjoy it!
El Chico is gone and the mall is larger after a huge add on. The movie theaters were dozed down and Nordstroms built there, along with 100 new stores and new theaters and restaurants. It is still one of the best looking malls I have ever seen...especially all the art.
We still have an El Chico near me here in Memphis, has been going strong in the same location near the U. of M. for over 38 years. So Miss K. if you ever get up this way, my treat.
bean
Tell that to the tourons who wait up to 3 hours at the Red Bar during the summer for some mashed taters and crab cakes.
I haven't waited that long..well actually I've probably waited 350 odd days...anyway, no where else compares for the wait...Grayton beach..hellooo
I think these are the same type of people who will wait in line for hours or days to see a movie opening night.
No, please don't compare me to those geeks.
The only time I waited in line for a really long time was for Garth Brooks tickets...he kept selling out and then he added more shows until all fans got tickets. I think I was there 7 hours. Beach Comber
I am sure that eventually they will be offering take out because they have a take out door with a register located on the side of the building. You can also see it if you walk to the bathrooms. I also heard the manager tell a caller that they will not be taking take out orders for the first month. As far as plenty of options in the area, I think PF Changs has the market cornered on good chinese food in this area. Good luck finding mongolian beef as delicious as theirs. 
hmmmm......can't remember
I am sure that eventually they will be offering take out because they have a take out door with a register located on the side of the building. You can also see it if you walk to the bathrooms. I also heard the manager tell a caller that they will not be taking take out orders for the first month. As far as plenty of options in the area, I think PF Changs has the market cornered on good chinese food in this area. Good luck finding mongolian beef as delicious as theirs.
My gullfriends and I ran away from their husbands and kids tonight and went to PF Chang's here...yum! I love me some good mongolian beef, and their calamari is the only calamari I've ever really liked.
Beach FanaticAuthor
HA! They are now accepting take out orders. I ordered, picked up my food and was in heaven as I ate it.
I have never had a complaint about their food, it is delicious.
I was wrong in critcizing them so quickly. The employment situation is frustrating in this area and I am a bit short tempered. My problem, not theirs.
Sorry if I offended anyone.
I have never had a complaint about their food, it is delicious.
I was wrong in critcizing them so quickly. The employment situation is frustrating in this area and I am a bit short tempered. My problem, not theirs.
Sorry if I offended anyone.
SWGB
Ate there last night, waited for an hour an half while people who came in after us (no they didn't have reservaions) were seated ahead of us. 
When the drunk couple who had been there maybe 10 minutes came up with the line of, "the pager was going off before we got back up here" and the hostesses were trying to find them a table, we complained and finally got seated. 
The best part was when we were asked if outside was ok. We had very clearly stated an hour and a half earlier that first available would be fine. 
The service was okay and the food was great, but the overall experience was horrid.
When the drunk couple who had been there maybe 10 minutes came up with the line of, "the pager was going off before we got back up here" and the hostesses were trying to find them a table, we complained and finally got seated. The best part was when we were asked if outside was ok. We had very clearly stated an hour and a half earlier that first available would be fine. The service was okay and the food was great, but the overall experience was horrid.
Beach Fanatic
We were successful at ordering food to go tonight. It was great! There is a separate door on the side to pick up to go orders. It was pretty early and they were already busy. I could see how they could get in a staffing crunch and not have enough people to handle the take out orders, but they were happily handling them tonight! They do take reservations and encourage them. I was told there was a 2 hour wait last night.
Beach FanaticAuthor
We were successful at ordering food to go tonight. It was great! There is a separate door on the side to pick up to go orders. It was pretty early and they were already busy. I could see how they could get in a staffing crunch and not have enough people to handle the take out orders, but they were happily handling them tonight! They do take reservations and encourage them. I was told there was a 2 hour wait last night.
It was very early the other day, between 4:30 - 5 when I ordered. There were five other people picking up orders that early!
SoWal Expert
All this PFC talk made me have to go to the one here. It was fabulous as always. Fortunately, not real crowded since Grapevine and Southlake (High Schools) were playing that night--everyone was at the game!! 
Beach Lover
Hey Now thats Paula Dean, For the Love Of Butter's sake!!!!
Beach Lover
When I was in Savannah last month I saw the looooonnnngggg line (broiling in the hot GA sun) outside of the Paula Deen's Lady & Sons.....:roll: Standing in line for hours for a fried chickin n' biskut buffet????
Hey Now...... Thats Paula Deen!!!!!!!
For the Love of Butter Man!!!!!
Christini Zambini
We went to PF Chang's for lunch today. We will not be going back. The food was fine, but the service was horrible. We got there at 11:30 with no line and plenty of empty tables. Did not get our food until 12:40. No Chinese food is worth that wait.
Skunky
We went to PF Chang's for lunch today. We will not be going back. The food was fine, but the service was horrible. We got there at 11:30 with no line and plenty of empty tables. Did not get our food until 12:40. No Chinese food is worth that wait.
Great Chinese food is worth that wait, but you know what, after today's performance:
PFCB (Common Stock)
Exchange NASDAQ (US Dollar)
Price $28.63
Change (%) 0.78 (2.80%)
Volume 643,756
Data as of 11/12/07 2:45 p.m. ET
Do you think Paul Fleming really gives a hoot?
Big chainers, dine at your own risk!
Beach Fanatic
Whenever possible, Just say no....to chain restaurants.
bean
We went to PF Chang's for lunch today. We will not be going back. The food was fine, but the service was horrible. We got there at 11:30 with no line and plenty of empty tables. Did not get our food until 12:40. No Chinese food is worth that wait.
Not when' it's "10 minute" everywhere else.;-)
Beach Comber
Re: Why Chain Restaurants?
Why does anyone eat at chain restaurants like PF Changs? Support the Indy restaurants. 99% of chain restaurants suck anyway!! I think people go to the chains because they feel safe. They get boring food at a percieved value that isn't any less expensive than an independant restaurant. Chains are lame!!!
Why does anyone eat at chain restaurants like PF Changs? Support the Indy restaurants. 99% of chain restaurants suck anyway!! I think people go to the chains because they feel safe. They get boring food at a percieved value that isn't any less expensive than an independant restaurant. Chains are lame!!!
Beach Fanatic
I'm all for supporting local businesses when I've got the chance, but I'm not big on the assumption that the local places are always preferable to the chains. There are a fair number of local places who seem to succeed by running their businesses like an Applebee's and skating by on location.
And then there are the decent chains as well. Our go-to place for a couple quick sandwiches in Destin is Zoe's. Small chain out of Alabama that does Greek-influenced sandwiches and salads. The local franchise is owned by a nice couple in their late 20s/early 30s. We've been eating there since they opened, and I know how hard they worked to get their businesses off the gorund. There were a couple of years there where it seemed like they were working 70 hour work weeks doing everything including a fair amount of the cooking because they didn't seem to be in the position to hire counter staff at the time. Good customer service, and it's always pleasant to eat there.
I'm glad they seem to have made it, chain or no, and I'm actually glad when I go there and don't see them in the restuarant because they deserve to be able to cut back to a 40 hour work week running their business.
And then there are the decent chains as well. Our go-to place for a couple quick sandwiches in Destin is Zoe's. Small chain out of Alabama that does Greek-influenced sandwiches and salads. The local franchise is owned by a nice couple in their late 20s/early 30s. We've been eating there since they opened, and I know how hard they worked to get their businesses off the gorund. There were a couple of years there where it seemed like they were working 70 hour work weeks doing everything including a fair amount of the cooking because they didn't seem to be in the position to hire counter staff at the time. Good customer service, and it's always pleasant to eat there.
I'm glad they seem to have made it, chain or no, and I'm actually glad when I go there and don't see them in the restuarant because they deserve to be able to cut back to a 40 hour work week running their business.
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