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Laptop keeps dying!!!!

InletBchDweller avatar
InletBchDwellerSoWal Insider
6,013 views
Before I take it to Geek Squad does anyone know why my laptop would just die???

  • it is hooked up to electricity so it couldnt be the battery??
  • upon restarting it will get to the desktop and then just die
This is so wierd....

Replies

40
Smiling JOe avatar
Smiling JOeSoWal Expert
#2
I don't know, but can I have the RAM if it blows up?
NoHall avatar
NoHallhmmmm......can't remember
#3
I don't know, but can I have the RAM if it blows up?
Jackal...:floor:
Bobby J avatar
Bobby JBeach Fanatic
#4
Before I take it to Geek Squad does anyone know why my laptop would just die???

  • it is hooked up to electricity so it couldnt be the battery??
  • upon restarting it will get to the desktop and then just die
This is so wierd....


Is it a Toshiba? I have one. Brand new, does the same thing!!!!!!! I hate it! Mac! The only way to go!
Bobby J avatar
Bobby JBeach Fanatic
#5
Before I take it to Geek Squad does anyone know why my laptop would just die???

  • it is hooked up to electricity so it couldnt be the battery??
  • upon restarting it will get to the desktop and then just die
This is so wierd....


Is it a Toshiba? I have one. Brand new, does the same thing!!!!!!! I hate it! Mac! The only way to go!
InletBchDweller avatar
InletBchDwellerSoWal InsiderAuthor
#6
no, it is a gateway, crap....
kathydwells avatar
kathydwellsDarlene is my middle name, not my nickname
#7
Before I take it to Geek Squad does anyone know why my laptop would just die???

  • it is hooked up to electricity so it couldnt be the battery??
  • upon restarting it will get to the desktop and then just die
This is so wierd....

What operating system are you running? If it is running Windows can you get it to boot up in Safe Mode?

Edited

Bobby J avatar
Bobby JBeach Fanatic
#8
no, it is a gateway, crap....


The geek squad will really piss you off! I am going Mac from now on. Those commercials are so true. My daughter has a Mac and has never had one pop up or a virus. Computer is two years old. A little more money but you pay for what you get.... And they got me!
InletBchDweller avatar
InletBchDwellerSoWal InsiderAuthor
#9
i have windows xp. It just started for me and I am running software on it now to see if I got a disease...:floor:

I know it will die soon....forever and I will have to buy another one. I MAY look into an apple, thanks bobbyj!!!:wave:
Smiling JOe avatar
Smiling JOeSoWal Expert
#10
if you are just wanting to block virus and pop-up, ditch microsoft explorer and download Mozilla Firefox. Works like a charm. My Toshiba tablet works well.
Arkiehawg avatar
ArkiehawgBeach Fanatic
#11
A couple of questions.

Do you have power when you have it disconnected from the electricity?

Can you disconnect the battery while plugged into the wall and still have power?

It could possibly be a short in your power board. If so, you have two choices.
1. Have the Geeks or Gateway replace it for $300+
2. Take apart the frame (about a dozen screws) and see if you may have a "pinched" wire or disconnected wire.

I recently had a similar issue and opted for choice #2. I was able to get the laptop working again....
seaside2 avatar
seaside2Beach Fanatic
#12
The geek squad will really piss you off! I am going Mac from now on. Those commercials are so true. My daughter has a Mac and has never had one pop up or a virus. Computer is two years old. A little more money but you pay for what you get.... And they got me!

True 'bout Mac. big $, but the suckers work.

My Dell did the same thing, bad mother board. Buried it

whatever you do, do NOT get Vista.
That sheit is the RAM hog from he!!. Use XP.
Smiling JOe avatar
Smiling JOeSoWal Expert
#13
True 'bout Mac. big $, but the suckers work.

My Dell did the same thing, bad mother board. Buried it

whatever you do, do NOT get Vista.
That sheit is the RAM hog from he!!. Use XP.
Tell that to my mother, who stopped using her disfunctional Mac when I bought her a PC based laptop.
aggieb avatar
aggiebBeach Fanatic
#14

Edited

augustarts avatar
augustartsBeach Comber
#15
sounds to me like an operating system error if it is actually booting fully before the crash.

if you can do a full reinstall it might help the problem...but it's a bit complicated.

i use dell. with them, i can call and say...x is happening and they'll either tell me what to do to fix the problem or they will send someone out with a new motherboard or whatever to fix it. excellent warranty coverage.

my .02.

good luck.
Arkiehawg avatar
ArkiehawgBeach Fanatic
#16
Another suggestion before going the Geek way....

Call Gateway (800-229-1103) and follow the prompts to tech support. If it is not under warranty, you can purchase tech support for about $2/min or $50/30min. They are pretty good at trouble shooting issues.

Good luck
InletBchDweller avatar
InletBchDwellerSoWal InsiderAuthor
#17
A couple of questions.

Do you have power when you have it disconnected from the electricity?

Can you disconnect the battery while plugged into the wall and still have power?

It could possibly be a short in your power board. If so, you have two choices.
1. Have the Geeks or Gateway replace it for $300+
2. Take apart the frame (about a dozen screws) and see if you may have a "pinched" wire or disconnected wire.

I recently had a similar issue and opted for choice #2. I was able to get the laptop working again....

I can turn the computer on and the battery is out and the power cord is plugged in....

I also have power when the battery is in and the power cord is out....
InletBchDweller avatar
InletBchDwellerSoWal InsiderAuthor
#18
I don't know, but can I have the RAM if it blows up?

:floor: how did i miss this, now WHY on Earth would you want that....:lol:
Arkiehawg avatar
ArkiehawgBeach Fanatic
#19
I can turn the computer on and the battery is out and the power cord is plugged in....

I also have power when the battery is in and the power cord is out....


Diffinitely not a power board or battery issue then. I would recommend calling Gateway tech.
InletBchDweller avatar
InletBchDwellerSoWal InsiderAuthor
#20
Diffinitely not a power board or battery issue then. I would recommend calling Gateway tech.

ok thanks everyone!!!!:wave::wave::wave:

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