Anyone use embarq??

I don't use Embarq for internet, but we do use it for phone.

We have mediacom internet, but we've never had any problems with it (besides the fact they RIP you off and treat existing customers very badly IMO). The connection very rarely goes out for me and if it does, resetting the modem and router usually puts it back online, so I wonder why your's goes out so much.

We decided against Embarq for internet because my parents have DSL (which is what Embarq is) and we just don't like it at all.

One half dozen or the other for me. They both have horrible customer service and crappy products.

I vote for Embarq, I've had good service and rare interuptions in service in the past two years. My first choice was Mediacom, I waited for them for four days, when they finally showed up, the service they had scheduled to install was not available in my area :bang:

My experience is like CK's. I'm wary of putting ALL my services with one company, because when one is "out" the other one is usually working.

I DO have to go thru hoops every 6 months or so with Mediacom to get them to "temporarily discount" my excessively high existing customer internet rate. It's a stupid game... I threaten to switch my internet service to Embarg & Mediacom sighs & then discounts my ridiculous $49.99 internet rate to $29.99 for "the last time".

I've got Embarq - just for a landline phone, I am still living in the Dark Ages and use dial-up. :blush:

Because I'm in old Seagrove the wires etc are a bit old so I sometimes have issues after a big storm, but I don't have a problem getting through to customer service and getting things fixed in 24 hours or less w/ no charges.

My biggest pet peeve is being on hold forever (Mediacom) so I like that I get a person quickly and that it's one for whom english is their first language and one they have mastered. 😀

I agree with Ash. I have had Embarq dsl for about a year and only had a couple of problems. One outage was due to a lightning strike that fried the router. They came and replaced it free of charge. I have found their tech support for internet to be quite good, real people in this country to talk to. DSL is not as fast as cable but it is fast enough to suit me. I have a land line too and have not had any problems with it.
I wanted to get satellite tv but when the installer came out he could not get a line of sight, too many trees in the way, so I am stuck with Media Crap. If your package price depends on taking all three services, make sure you can actually get the satellite.

Embarq is my LD service and just got onto their DSL cable and also have a wireless connection for my laptop (for the house). I've been happy with the LD service and have had it for years and DSL is awesome! The price was right too. When I got the DSL, I was able to renegotiate my LD and I am actually saving about $80. per month. Very Happy!

Notdeadyet, I got the satellite. The guy had to wander around the yard a bit to find a line of sight and we almost snuck onto a vacant lot to "shorten" a tree. 😀

Both have the most terrible Customer-NO-Service that you can imagine.

Both have the most terrible Customer-NO-Service that you can imagine.

I haven't experienced that yet....but I dread sitting on hold forever............

Ive been thinking about switching my service from mediacom to embarq. What do you all think about that? I have had nothing but problems with mediacom. My phone and internet go out every single day! Its getting to be really frustrating. I already checked with cox and they dont service my area. any info about embarq would be greatly appreciated. I would get dish network, their phone and internet.

The consistent problem I have seen with Embarq is that they are very hard to convince they have a problem, when they do have a problem. Their tech support is sort of like the India Dell people. Put in your restore disk and start over and then let us know. But once it gets up and working it does a pretty good job. If you do actually end up with a bad modem in the future, it sometimes takes a few days to get you a new one, then if that does not work, you add a few more days to see a tech onsite. But just my experience.

I have a little secret. When I was getting my showroom setup, the service person had to go get additional information for my connection and gave me a cell number to reach her at. I dialed that sucker right into my phone and now when I need them, I call her cell direct. Only needed them once and she was there in 15 minutes with her truck. 😀

I have a little secret. When I was getting my showroom setup, the service person had to go get additional information for my connection and gave me a cell number to reach her at. I dialed that sucker right into my phone and now when I need them, I call her cell direct. Only needed them once and she was there in 15 minutes with her truck. 😀

Well of course. My office shares a wall with Embarq. So I have little problem on my stuff. But my clients on the other hand.......but I have solved most of the problem around town, been switching them all to Brighthouse. My experience with them is nothing but good.

Well of course. My office shares a wall with Embarq. So I have little problem on my stuff. But my clients on the other hand.......but I have solved most of the problem around town, been switching them all to Brighthouse. My experience with them is nothing but good.

Wish we had the Brighthouse option here. Have it at my house in Paxton, just the TV cable.....much better than mediacom.

Well of course. My office shares a wall with Embarq. So I have little problem on my stuff. But my clients on the other hand.......but I have solved most of the problem around town, been switching them all to Brighthouse. My experience with them is nothing but good.

Does Brighthouse have anything in Point Washington of 395? I think Embarq is the only game in town there.

I use Embarq for home phone and internet and have no complaints. I tried the bundled package from Mediacom and it was horrible!!!! The internet service was constantly down. I finally had enough when I called customer service for an interruption in service and they kept telling me something was wrong with my computer so that's when I switched to Embarq. I haven't had any problems since then and thats been about 2 years ago.

I have Embarq as well, for both internet and land line. I've never had any problems with either. As for customer service... The only time I needed it they were there when promised and fixed the problem. SO - I've had good luck all around with them (knock on wood!).

Before we had Embarq, we had WildBlue Satellite. (Mediacom isn't available at my house.) Wildblue and teenage internet usage are not compatible. I also didn't like my internet going out when it rained or was foggy, as we have the same issue with our TV and I like to follow a doppler radar when the weather gets bad.

We are happy with Embarq on the computer with the DSL "gateway," but the little 2-Wire thingy they give you to establish a wireless connection to a second desktop is a POS. Actually, the 2-Wire might be OK; it's Windows Vista that's a POS. We have to re-install or repair the 2-Wire driver on our Vista system about twice a week.

On the main computer, though, we are more than pleased. :cool: