While I get internet from Mediacom, I don't get my email from them.
Unfortunately my wife does and it has been down all day.
Is anyone else having problems?
Thanks in advance.
Replies
37
Beach Fanatic
Yes, a friend of mine on facebook said today that her medicom email was down as well.
G
G
Beach Fanatic
Yes. I got an email from a friend who has mediacrap asking me to reply as a test, as she thought something was wrong with their email.
SoWal Insider
I have found out that many of my emails from as early as Monday, have not been delivered, and I can't send any at all as of early this morning. I have also recieved none since yesterday. This is an incredible blunder by Mediacrap and it will probably push me over the edge...
Beach Fanatic
I have found out that many of my emails from as early as Monday, have not been delivered, and I can't send any at all as of early this morning. I have also recieved none since yesterday. This is an incredible blunder by Mediacrap and it will probably push me over the edge...
Wow, as early as Monday .... that's crazy .. really makes us start to wonder how long this has been happening. We just noticed it this morning and still can't send any emails. We are getting some emails but clearly not all of them ... as we had one in our private messages ... which usually sends a copy to our email too ... which we never got!
We did get an email from Mediacon the other day talking about an interruption in the sending & receipt of emails ... assumed that's what has been happening ... but now beginning to wonder ...
Any news from anyone on when this will be fixed?
Beach Fanatic
Our mediacom email was down all day yesterday. Unable to send or receive! All day!!
I called and was told that they had a "glitch" during a transition of their email system to a new system and that they were working on it. I'd say it is more than a glitch!
Today, when I opened my email, I received 1 from yesterday and 4 from today. What happened to all my other emails from yesterday?? I tried to send an email this morning, and I am still unable to send any emails.
This is unbelievable!
I am at my wit's end!
I called and was told that they had a "glitch" during a transition of their email system to a new system and that they were working on it. I'd say it is more than a glitch!
Today, when I opened my email, I received 1 from yesterday and 4 from today. What happened to all my other emails from yesterday?? I tried to send an email this morning, and I am still unable to send any emails.
This is unbelievable!
I am at my wit's end!
Beach Fanatic
it is a disaster...Mrs. Hop has time sensitive contracts on the way that are floating somewhere in cyberspace...mine is down too!
SoWal Expert
Not being a MediaCon subscriber, I'm not sure what advantages MediaCon offers in the way of email. Even when I had MediaCon for cable and internet, I never used their email address. It seems that nothing is perfect, including Alltel/Verizon sending email to my blackberry sometimes, but I can say that I've not yet had a problem with my gmail or yahoo mail, other than some mail getting accidentially sent into the spam folder. Knowing MediaCon's constant array of problems, I suggest seriously considering using another email service such as gmail or yahoo.
Beach Fanatic
I agree with SJ. I stayed on dial up (!) a lot longer than I wanted to because of the hassle of changing my email address. When I finally did get dsl, I decided not to be locked into the provider for email. I've used only web-based email since then. I can change my ISP anytime with no email issues. I like gmail the best.
Beach Fanatic
it is a disaster...Mrs. Hop has time sensitive contracts on the way that are floating somewhere in cyberspace...mine is down too!
Yes, we can relate to this! We were expecting several vip documents ourselves and this has certainly put a glitch in things.
Getting lots of crap emails this morning from random dates but still no personal emails and still can't send anything!
Looks like we will have to breakdown and use gmail to send messages to everyone letting them know the email is down!
Wonder how much longer we are in for?
Read some posts where some folks were talking about changing the incoming and outgoing server to [mail.mediacombb.net] instead of the [mail.mchsi.com] .... some said it worked, then it didn't ....
So, we've opted not to try it for fear it will make something worse!
SoWal Insider
They have been upgrading the system. I have received mails, but someone just sent a text that he sent an email and I haven't received it, yet. Have sent myself a 'test' mail and haven't received it either. Maybe it will be up soon!
Beach Fanatic
Found this somewhere.
Followed the instructions and it worked!
But we changed it back because we are concerned that if we make the change ourselves we may lose all the old emails that haven't come to us yet .....
Here are the changes we made:
Incoming
mail.mediacombb.net
SSL
Port 995
Outgoing
mail.mediacombb.net
SSL
Port 465
Followed the instructions and it worked!
But we changed it back because we are concerned that if we make the change ourselves we may lose all the old emails that haven't come to us yet .....
Here are the changes we made:
Incoming
mail.mediacombb.net
SSL
Port 995
Outgoing
mail.mediacombb.net
SSL
Port 465
SoWal Insider
how about using gmail or yahoo with cloud based storage?
Beach Fanatic
how about using gmail or yahoo with cloud based storage?
We have set up a gmail account and that's great for now and perhaps the future. However, the concern is all the emails that are lost out there somewhere. Thanks for the suggestion!
Beach Fanatic
New Mediacom e-mail hits snag
Customers not receiving e-mails as provider upgrades service
Andy Piper TH staff writer
Mediacom advised its e-mail customers at the end of November and again in early December that a service upgrade was coming, and to please be patient, there could be some delays.
As Mediacom began the transition from its former servers to the new, some customers Thursday discovered they could send but not receive e-mail or vice versa. Many have found duplicate and old e-mails arriving in their in-boxes.
Patience quickly waned as the problem persisted into Friday, and it could be sometime Sunday before things are running smoothly, according to Mediacom Spokeswoman Phyllis Peters.
Turn to tomorrow's TH for the full story.
TH - Top News Article
Customers not receiving e-mails as provider upgrades service
Andy Piper TH staff writer
Mediacom advised its e-mail customers at the end of November and again in early December that a service upgrade was coming, and to please be patient, there could be some delays.
As Mediacom began the transition from its former servers to the new, some customers Thursday discovered they could send but not receive e-mail or vice versa. Many have found duplicate and old e-mails arriving in their in-boxes.
Patience quickly waned as the problem persisted into Friday, and it could be sometime Sunday before things are running smoothly, according to Mediacom Spokeswoman Phyllis Peters.
Turn to tomorrow's TH for the full story.
TH - Top News Article
Beach Fanatic
My email is so broken that I can't even log in to see what I am not getting!
Beach Comber
I am having a problem sending email out on Mediacom - I have not been able to send out email for the last five days - Is it just me are there others in Sowal with the problem.
FOURDOOR
FOURDOOR
Beach Lover
You're lucky
I can finally send email but receiving is hit and miss - except for the 100 junk emails and numerous other junk emails that actually are hitting my inbox. I am about ready to switch to gmail or yahoo.
I can finally send email but receiving is hit and miss - except for the 100 junk emails and numerous other junk emails that actually are hitting my inbox. I am about ready to switch to gmail or yahoo.
Beach Lover
I am having a problem sending email out on Mediacom - I have not been able to send out email for the last five days - Is it just me are there others in Sowal with the problem.You aren't the only one. Mediacom has been "upgrading and improving" our email for the past week or so. I was out for 3 days, still having some trouble. I am really getting a LOT of junk email all of a sudden. Some upgrade!
FOURDOOR
Beach Crab
Mediacom Email
As of Sunday 6.00 PM EST Mediacom had made great progress and emails were being delivered without significant delay. Early Monday morning Mediacom experienced renewed efforts from spammers to infiltrate the system.
We are currently experiencing network congestion on our mail servers impacted by an increase in spam traffic. This congestion is causing emails to be delivered intermittently with a delay typically ranging from a few minutes up to 15 minutes. There are cases where email delivery may take a few hours.
Currently, some providers have placed Mediacom on a blacklist due to spam traffic. We are currently working with these providers to remove Mediacom from the blacklist as well as addressing the spam concerns to avoid a repeated action. We expect most of the blacklist issues to be resolved within the next 1 to 2 business days. The Top blocked sites are AOL, Hotmail/MSN, Yahoo, and Frontier.
Additionally, we are currently being blocked by some mail providers also related to spam activity which could result in outbound mail being returned with error.
Mediacom email is being received or delivered and is NOT lost.
The Mediacom team has this as its highest priority and is working round the clock to eliminate these issues.
We sincerely apologize for any inconvenience and will continue to update as progress is being made. "
As of Sunday 6.00 PM EST Mediacom had made great progress and emails were being delivered without significant delay. Early Monday morning Mediacom experienced renewed efforts from spammers to infiltrate the system.
We are currently experiencing network congestion on our mail servers impacted by an increase in spam traffic. This congestion is causing emails to be delivered intermittently with a delay typically ranging from a few minutes up to 15 minutes. There are cases where email delivery may take a few hours.
Currently, some providers have placed Mediacom on a blacklist due to spam traffic. We are currently working with these providers to remove Mediacom from the blacklist as well as addressing the spam concerns to avoid a repeated action. We expect most of the blacklist issues to be resolved within the next 1 to 2 business days. The Top blocked sites are AOL, Hotmail/MSN, Yahoo, and Frontier.
Additionally, we are currently being blocked by some mail providers also related to spam activity which could result in outbound mail being returned with error.
Mediacom email is being received or delivered and is NOT lost.
The Mediacom team has this as its highest priority and is working round the clock to eliminate these issues.
We sincerely apologize for any inconvenience and will continue to update as progress is being made. "
Beach Lover
I'm getting junk mail that I never use to get, plus I was sent someone else's email (name is similar to mine) about there facebook password. Pretty scary that personal email could be going to others.
Beach Crab
Someone else's email
We have had reports of that happening and I assure you at we are working around the clock to get the email service back up to peak performance as quickly as possible.
We have had reports of that happening and I assure you at we are working around the clock to get the email service back up to peak performance as quickly as possible.
SoWal Expert
I think this may be a first -- an actual MediaCom person caring enough to reply to the complaints! Thanks for all the info, MC Eric. There was another thread started last week on the same problem.
Beach Crab
Mediacom Email Being Down
As of Sunday 6.00 PM EST Mediacom had made great progress and emails were being delivered without significant delay. Early Monday morning Mediacom experienced renewed efforts from spammers to infiltrate the system.
We are currently experiencing network congestion on our mail servers impacted by an increase in spam traffic. This congestion is causing emails to be delivered intermittently with a delay typically ranging from a few minutes up to 15 minutes. There are cases where email delivery may take a few hours.
Currently, some providers have placed Mediacom on a blacklist due to spam traffic. We are currently working with these providers to remove Mediacom from the blacklist as well as addressing the spam concerns to avoid a repeated action. We expect most of the blacklist issues to be resolved within the next 1 to 2 business days. The Top blocked sites are AOL, Hotmail/MSN, Yahoo, and Frontier.
Additionally, we are currently being blocked by some mail providers also related to spam activity which could result in outbound mail being returned with error.
Mediacom email is being received or delivered and is NOT lost.
The Mediacom team has this as its highest priority and is working round the clock to eliminate these issues.
We sincerely apologize for any inconvenience and will continue to update as progress is being made.
As of Sunday 6.00 PM EST Mediacom had made great progress and emails were being delivered without significant delay. Early Monday morning Mediacom experienced renewed efforts from spammers to infiltrate the system.
We are currently experiencing network congestion on our mail servers impacted by an increase in spam traffic. This congestion is causing emails to be delivered intermittently with a delay typically ranging from a few minutes up to 15 minutes. There are cases where email delivery may take a few hours.
Currently, some providers have placed Mediacom on a blacklist due to spam traffic. We are currently working with these providers to remove Mediacom from the blacklist as well as addressing the spam concerns to avoid a repeated action. We expect most of the blacklist issues to be resolved within the next 1 to 2 business days. The Top blocked sites are AOL, Hotmail/MSN, Yahoo, and Frontier.
Additionally, we are currently being blocked by some mail providers also related to spam activity which could result in outbound mail being returned with error.
Mediacom email is being received or delivered and is NOT lost.
The Mediacom team has this as its highest priority and is working round the clock to eliminate these issues.
We sincerely apologize for any inconvenience and will continue to update as progress is being made.
Beach Fanatic
WOW.. someone from mediacrap is actually reading this forum??? Hope you do a quick search for "mediacom" and get a good read on some of the problems affecting most customers that have nothing to do with the email (most current) problem.
.
.Sorry if I sound a bit harsh.. but having been a slave to the only cable service in this area for years kinda brings that out in a person.... especially at over $100.00 a month.
.
.Sorry if I sound a bit harsh.. but having been a slave to the only cable service in this area for years kinda brings that out in a person.... especially at over $100.00 a month.
SWGB
Sounds like mediacon has former employee problems or their servers got hacked.
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