MediaCom Internet Down

Thank Gawd for BlackBerry

iPhone for me!

Hi, must be a glitch, cause I'm posting from my Mediacom.

Weird - when I called to report the problem they told me they were having a nationwide Internet outage

Weird - when I called to report the problem they told me they were having a nationwide Internet outage

Imagine someone at Mediacom giving you false or wrong information. :roll:

I couldn't even get through on the phone. It was like Mediacom took the phone off the hook.

I couldn't even get through on the phone. It was like Mediacom took the phone off the hook.

Yeah, I love the message that basically says we get that somethings happening call back later.

Mediacom's DNS lookup was down for about 45 minutes. Direct IP applications such as Vonage still worked fine for the duration of the outage.

Imagine someone at Mediacom giving you false or wrong information. :roll:

yes, imagine that *insert eyeroll here*

My Internet was working for about an hour this morning & now it's down again.

Mine was down all night and I was in the middle of a heated, on-line Scrabble game...

I have Verizon wireless which I am using for the first time since we arrived on Jan 3rd. It seems to be working better then my Verizon phone service as long as I stay in the same spot. Do I need to do anything to the Medicom box once my signal is back? I have a Netgear box... Thanks for any input.

If this was indeed a DNS outage, you can insure that you are not held captive to the idiots at MediaCom for your DNS by using OpenDNS instead:

OpenDNS | Internet Navigation And Security

I have used this for a few years (since the first time MC had a DNS outage) and it has always worked.

In a nutshell, you change your DNS servers to:

• 208.67.222.222 (resolver1.opendns.com)
• 208.67.220.220 (resolver2.opendns.com)

And, I am on MC, in Point Washington, and have no outages the last few days, so perhaps this is just a DNS issue.

Weird - when I called to report the problem they told me they were having a nationwide Internet outage

Guess they didn't learn anything from you chasing the van down the street to repair the last "regional" outage that was a cut cable in the neighbor's yard.

Imagine someone at Mediacom giving you false or wrong information. :roll:

Yes, good think I was sitting down for that one! :roll:

Mediacom's DNS lookup was down for about 45 minutes. Direct IP applications such as Vonage still worked fine for the duration of the outage.

If this was indeed a DNS outage, you can insure that you are not held captive to the idiots at MediaCom for your DNS by using OpenDNS instead:

OpenDNS | Internet Navigation And Security

I have used this for a few years (since the first time MC had a DNS outage) and it has always worked.

In a nutshell, you change your DNS servers to:

• 208.67.222.222 (resolver1.opendns.com)
• 208.67.220.220 (resolver2.opendns.com)

And, I am on MC, in Point Washington, and have no outages the last few days, so perhaps this is just a DNS issue.

That's why I wasn't having problems. I love opendns and it seems to speed up the internet since it's not dogging through MediaCon's DNS servers.

P.S. MediaCon's DNS servers track what you are doing, you never know what they are retaining and looking at.

They told me that an ice storm in the midwest caused damage to the servers that serve this area. Mine was down for about 24 hours from wed night to thursday evening.

If this was indeed a DNS outage, you can insure that you are not held captive to the idiots at MediaCom for your DNS by using OpenDNS instead:

OpenDNS | Internet Navigation And Security

I have used this for a few years (since the first time MC had a DNS outage) and it has always worked.

In a nutshell, you change your DNS servers to:

• 208.67.222.222 (resolver1.opendns.com)
• 208.67.220.220 (resolver2.opendns.com)

And, I am on MC, in Point Washington, and have no outages the last few days, so perhaps this is just a DNS issue.

That's why I wasn't having problems. I love opendns and it seems to speed up the internet since it's not dogging through MediaCon's DNS servers.

P.S. MediaCon's DNS servers track what you are doing, you never know what they are retaining and looking at.

So is this the server setting you use permanently all-the-time? 'Cuz it makes me nuts that when I get on my Embarq (whatever their name is now) land line, over the last few months it has started knocking out my MC internet connection. I can't figure out what one has to do with the other?

So is this the server setting you use permanently all-the-time? 'Cuz it makes me nuts that when I get on my Embarq (whatever their name is now) land line, over the last few months it has started knocking out my MC internet connection. I can't figure out what one has to do with the other?

That's a whole different can of worms.

They told me that an ice storm in the midwest caused damage to the servers that serve this area. Mine was down for about 24 hours from wed night to thursday evening.

God rest the poor souls that lost their lives. :shock:

Okay, that's sarcasm. Even though our data center is located in South Florida and is built like a bunker, they all are. Keep in mind that communication in a large company is usually pretty slow if at all from the higher ups to the front line. Many times customer service agents come up with things on the fly or have heard things on break that aren't necessarily true.