Job involves: excellent communication skills; both verbal and written, natural ability to sell enthusiastically, ability to multi-task, know how to work a computer (you know the thing with software and programs), handle happy people and grumpy people.
If you can't answer the phone when it rings, return a call left from a voicemail, reply to an email, or have no idea what a reservation is... you need not apply.
We are looking for people who are extremely detail oriented, polite but firm, must answer a real live telephone call and doesn't mind talking on it.
An optimistic attitude is a must!
Want to work with us?
When applying send resume or work history showing your amazing experience crushing the customer service industry.
More deets:
Reports directly to Guest Relations Manager
- Welcome and assist guests with a smile and willingness to make happy
- Answer incoming phone calls within a timely manner to ensure the best customer service possible
- Reply to inquiries for a property within an hour via email or return phone call
- Answer and provide a solution for existing guests questions, issues or concerns
- Have a positive attitude and be able to express that to the guests and vendors
- Inventory and Ordering of guest parking passes, wrist bands, amenity cards and pool access keys
- Support and assist Guest Relations Manager including, but not limited to, guest inquiries, reservation changes and arrival/departure instructions
- Familiarity with all existing and newly acquired properties.
Please email Owners@30avacay.com to apply!