360 Blue is looking for a flexible individual to fill a unique Guest Services/Concierge position for the best over-the-phone support and service in order to take our customer experience to the next level.Our ideal candidate will be service-oriented, business-conscious, and client focused. This person will bring direct sales knowledge to the forefront with their love of the beach, passion for quality and insistence on top-tier service, and call on their problem solving abilities to keep guests happy throughout their stay. They fully understand and appreciate the importance of our customer’s happiness and are willing to get innovative to ensure they have the best experience possible. Their creative mindset motivates them to find opportunities where the 360 Blue experience will thrive so they can make vacation dreams a reality.Our guests’ experience is shaped in many different ways, and in this position, you will be at the helm of them all, including: over-the-phone contact from our communication center in Blue Mountain Beach, through personalized emails and IMs as well as occasional face-to-face meetings. Your extensive knowledge of our inventory and the 30A lifestyle will establish you as a memorable ambassador for the 360 Blue brand. Your enthusiasm for 360 Blue and our customers is completely contagious and you can’t help but spread the word.If you
– Are self-motivated and confident in your ability to communicate
– Have customer service experience.
– Love making people happy and want to help everyone feel great
– Have excellent problem solving skills and the ability to think on your feet
– Tell strangers on the street where to get the best fish taco or cone of “froyo”
– Are well organized with a strong sense of ownership and accountability
– Know or want to learn as much as possible about our inventory, scenic 30A, our business and more
– Have, at some point in life, taken a vacation and loved it
– Can get creative to plan and execute outstanding guest experiencesWe are excited to hear from you!Please send your resume to taylor@360blue.com
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