My neighbor and I rent our side by side units together for larger groups. We had spring breakers who we spoke to the mothers and they said they would be supervising 8 girls with 4 moms. Sounded reasonable.
Found out from one of the other owners they threw a party, and cars from Alabama were parked up and down our driveway, in the street etc.
The other owner called prior to the party and she said she spoke with one of the moms. WE called after the party and asked the other on-site owner to stop by and ask to speak with a parent under the pretense of a maintenance issue. This was 8:30 am. Girls claimed parents were out. Got a call from a Mom on cell who claimed she was at the beach. Assured me she was supervising, that the party was the next door unit to ours, and that she owned a house in Gulfport once and understood our concern.
My neighbor who I rented with came down the beach that Friday night to check it out and stayed in my other house on grounds, and found a hellish nightmare. Margarita mix all over her down comforters, down the banisters , broken twin metal frame, our toilets were all backed up, my sinks backed up, and broken disposal. She seemed to get the brunt of it. But we knew the moms could not have been there when we found vomit glued to our decks and railings!
We had a $600 security deposit, and fortunately her husband was able to repair everything himself in my unit and his, comforters were replaced, and they even managed to lightly power wash the deck (which was just stained!) to get the vomit off.
I gave her all the deposit collected, but I have a couple of questions?
1) If my lease has a limit of occupants, and a party is thrown, and my lease says they can be evicted, cars towed off grounds for violation, can I deadbolt the unit and leave their stuff by the curb?
2) Can I sue for additional damages? The deposit just covered the new linens, comforter, disposal, not to mention the time involved for my friend who did the work while on spring break with her family.
We are not sure it is worth persuing further, but seething from doing our due dilegence and then being outright lied too by adults! We decided only families from now on. No groups! even adult groups, since only one person is signing lease usually.
Thanks,
Donna a/k/a Mango
Mango
MangoSoWal InsiderNew York/ Santa Rosa Beach9,699 postsJoined View profileMessageSoWal Insider
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Replies
92swantree
swantreeBeach FanaticSRB553 postsJoined View profileMessageBeach Fanatic
This is a problem across the board in all the rentals on 30a, the problem comes in where you have no real idea whom is really staying in your home. solving this for me has come from actually greeting people face to face at the door! I do this with my VRBO and VR.com people. In doing so, no one can con-you so quickly because you are seeing the car,persons,dogs,cats,beer etc right then and there. not some office and "here's the key". I do the follow-up call and drive by's to double check. And have had to lay down the law and keep some money from the deposit. If it's in the original contract and they sign off on it then you have the advantage and can keep it. for said damage; then they (the renter) is forced to try to recoup the money from you and try to prove that it wasn't warrented!
Mango
MangoSoWal InsiderNew York/ Santa Rosa Beach9,699 postsJoined View profileMessageSoWal InsiderAuthor
I have had young people under 25 call and say that they are couples about 23 or 24, in medical school, yadda yadda. I have even had these well written letters from seniors in college stating they want to just have a friendly get together on the beach. I always say NO, NO, NO! I have told the couples though that are slightly younger that I will take them with a large deposit, $2-3K and they never call back. Which just goes to show you that if they weren't looking to party and leave your place in reasonable condition, they would pay it! Bottom line is we got duped once and it aint happening again!
On the other front, it isnt just spring breakers. I can sleep 12 in my house (no sleeper sofas or bunks) all beds, and last year I had a family decide they would put 16 in it. I found out about and they lost their deposit money.
They left bubble gum on my headboards, a magic marker genious had a party on my bedspreads, they broke my lamp and the leg on my dining room table.
I also can not figure out why people do not think babies are people! You still have to bathe them and wash their clothes, all expenses to the owner. I know some rental companies exclude babies from their head count, but I find that ludicrous. They could be changing their diapers on your bedspread, like I had one do. Then they take them in the pool without swimmies on, and last week my guests called me to tell me that a large group by the pool left a turd behind! 😱 Had to close the pool, drain some, then clean and leave close until the chemicals took hold. No to mention the same rentors were caught breaking in to the lockbox for pool keys to turn up the heat on it! This was all during Spring Break, so its not only the kids! the adults need some supervision too. Fortunately 2 owners next door to both my units are moving in full time and they will be my eyes and ears. :cool:
Donna
On the other front, it isnt just spring breakers. I can sleep 12 in my house (no sleeper sofas or bunks) all beds, and last year I had a family decide they would put 16 in it. I found out about and they lost their deposit money.
They left bubble gum on my headboards, a magic marker genious had a party on my bedspreads, they broke my lamp and the leg on my dining room table.
I also can not figure out why people do not think babies are people! You still have to bathe them and wash their clothes, all expenses to the owner. I know some rental companies exclude babies from their head count, but I find that ludicrous. They could be changing their diapers on your bedspread, like I had one do. Then they take them in the pool without swimmies on, and last week my guests called me to tell me that a large group by the pool left a turd behind! 😱 Had to close the pool, drain some, then clean and leave close until the chemicals took hold. No to mention the same rentors were caught breaking in to the lockbox for pool keys to turn up the heat on it! This was all during Spring Break, so its not only the kids! the adults need some supervision too. Fortunately 2 owners next door to both my units are moving in full time and they will be my eyes and ears. :cool:
Donna
DBOldfordDBOldfordBeach FanaticNapa Valley, CA990 postsJoined View profileMessageBeach Fanatic
Oh, my...this sounds dreadful. You truly had the renters from hell. As I have posted, the vast majority of our guests take care of the house as if it was their own place. Some of them tell us they think of it that way and some have actually stayed there longer than we have.
The flip side of the good guys is the stuff we read in these posts and, I must say, things so unspeakable that I can't repeat them in polite company. Oh, how I wish that parents of these young people could know what their children are being exposed to, if not actively involved in. And let me tell you, any uninvolved person would leave the premises. So I'm not too impressed with the standard line that it was someone else's kids. (Isn't it always?) That one goes into the same hat as "Someone put something in my drink." Right. Give me credit for having just a wee bit of intelligence.
Most of us have been there/done that during the college years, especially. But if my early life escapades had included the trashing of someone's home (not to mention some of the more outrageous conduct), I would have been terrified and quite certain that there would be a huge price to pay for it. Instead, many of these young people have their parents defending them against the most obvious evidence to the contrary. Does nothing but create a repeat offender.
I will say it again...parents, if you don't want your children involved in this kind of thing or exposed to significant danger, do not let them go on these group trips unless there are multiple parents along who intend to be on the premises at all times. Better yet, you should chaperone. These trips are not a good idea, in general.
The flip side of the good guys is the stuff we read in these posts and, I must say, things so unspeakable that I can't repeat them in polite company. Oh, how I wish that parents of these young people could know what their children are being exposed to, if not actively involved in. And let me tell you, any uninvolved person would leave the premises. So I'm not too impressed with the standard line that it was someone else's kids. (Isn't it always?) That one goes into the same hat as "Someone put something in my drink." Right. Give me credit for having just a wee bit of intelligence.
Most of us have been there/done that during the college years, especially. But if my early life escapades had included the trashing of someone's home (not to mention some of the more outrageous conduct), I would have been terrified and quite certain that there would be a huge price to pay for it. Instead, many of these young people have their parents defending them against the most obvious evidence to the contrary. Does nothing but create a repeat offender.
I will say it again...parents, if you don't want your children involved in this kind of thing or exposed to significant danger, do not let them go on these group trips unless there are multiple parents along who intend to be on the premises at all times. Better yet, you should chaperone. These trips are not a good idea, in general.
SHELLY
SHELLYSoWal Insider5,763 postsJoined View profileMessageSoWal Insider
Oh, how I wish that parents of these young people could know what their children are being exposed to, if not actively involved in. Instead, many of these young people have their parents defending them against the most obvious evidence to the contrary. Does nothing but create a repeat offender.
It begins in grade school when Lil' Johnny or Mary get disciplined by a teacher at school for talking back, tardiness, or cheating....then mummy comes flying to the rescue and "rips the teacher a new one" in the presence of their "innocent" offspring. From that point on they get the sense that their actions are "bullet proof" and that their parents will always take their side--no matter what.
"Back in my day" I was terrified to bring a note home from school--right or wrong, my parents always sided with the school and I would get double the punishment. Lesson learned: Follow the rules and take responsibility for my actions.
Problem is, that my generation seems to have forgotten the lessons learns and failed to pass it down--we've now got a rash of parents today who are content to be "best friends" and defense attorneys for their kids. :idontno:
kathydwells
kathydwellsDarlene is my middle name, not my nicknameLacey's Spring, Alabama13,303 postsJoined View profileMessageDarlene is my middle name, not my nickname
It begins in grade school when Lil' Johnny or Mary get disciplined by a teacher at school for talking back, tardiness, or cheating....then mummy comes flying to the rescue and "rips the teacher a new one" in the presence of their "innocent" offspring. From that point on they get the sense that their actions are "bullet proof" and that their parents will always take their side--no matter what.
"Back in my day" I was terrified to bring a note home from school--right or wrong, my parents always sided with the school and I would get double the punishment. Lesson learned: Follow the rules and take responsibility for my actions.
Problem is, that my generation seems to have forgotten the lessons learns and failed to pass it down--we've now got a rash of parents today who are content to be "best friends" and defense attorneys for their kids. :idontno:
I have to agree with you here SHELLY. I see it all the time at my son's school. My son knows all too well, that I will side with teacher. I will make that dreaded phone call to said teacher to get her/his side of the story. He knows I will call them, so I usually don't have to question him too much about whether the truth is being told to me about something they "said" he did. I started this early on in his education and it has helped to this day.
goin' coastalgoin' coastalBeach Lover106 postsJoined View profileMessageBeach Lover
Hello everyone,
I have been a lurker for sooo long. I feel like you are family. Especially Miss Kitty. I wish I had a sister just like her!
Anyway --could not pass this thread up, even in shyness. We have a house in Old Seagrove. It is our dream. We have rented it for 4yrs. Recently I found it in a mess! Someone urinated on a $1700 mattress( I do not think it was a little one either), vomited on a comforter, broke 4 blinds. Evidence of smoking everywhere!! Of course, none of this was ever reported to me by the agency. That is a whole other story. I worked my entire vacation to get it back in order.
The first year I had the house I placed fine linens--sheets, towels, blankets,quilts, comforters kitchen items(napkins etc). I wanted it to be so comfortable!! The agency lost ALL of them. The head housekeeper told me she thought my housekeeper stole them--she had to fire her for another reason. To this day I have never been compensated.. It is heart breaking.
I have been a lurker for sooo long. I feel like you are family. Especially Miss Kitty. I wish I had a sister just like her!
Anyway --could not pass this thread up, even in shyness. We have a house in Old Seagrove. It is our dream. We have rented it for 4yrs. Recently I found it in a mess! Someone urinated on a $1700 mattress( I do not think it was a little one either), vomited on a comforter, broke 4 blinds. Evidence of smoking everywhere!! Of course, none of this was ever reported to me by the agency. That is a whole other story. I worked my entire vacation to get it back in order.
The first year I had the house I placed fine linens--sheets, towels, blankets,quilts, comforters kitchen items(napkins etc). I wanted it to be so comfortable!! The agency lost ALL of them. The head housekeeper told me she thought my housekeeper stole them--she had to fire her for another reason. To this day I have never been compensated.. It is heart breaking.
kathydwells
kathydwellsDarlene is my middle name, not my nicknameLacey's Spring, Alabama13,303 postsJoined View profileMessageDarlene is my middle name, not my nickname
Hello everyone,
I have been a lurker for sooo long. I feel like you are family. Especially Miss Kitty. I wish I had a sister just like her!
Anyway --could not pass this thread up, even in shyness. We have a house in Old Seagrove. It is our dream. We have rented it for 4yrs. Recently I found it in a mess! Someone urinated on a $1700 mattress( I do not think it was a little one either), vomited on a comforter, broke 4 blinds. Evidence of smoking everywhere!! Of course, none of this was ever reported to me by the agency. That is a whole other story. I worked my entire vacation to get it back in order.
The first year I had the house I placed fine linens--sheets, towels, blankets,quilts, comforters kitchen items(napkins etc). I wanted it to be so comfortable!! The agency lost ALL of them. The head housekeeper told me she thought my housekeeper stole them--she had to fire her for another reason. To this day I have never been compensated.. It is heart breaking.
:welcome: goin' coastal!!! Don't be shy around here, if you have lurked long enough, you know most of us don't have a shy bone in our body!!!!
I am so sorry about this situation. It broke my heart reading it. I am glad you got it back in order, and hopefully this won't happen to you again!!!!!
seagrovelover
seagroveloverlittle sugarSt Louis Missouri2,984 postsJoined View profileMessagelittle sugar
:welcome: Goin' coastal !!!! we just love the Old Seagrove area :wub:
how lucky you are to buy a little piece of heaven.....enjoy and dont be shy!!!
how lucky you are to buy a little piece of heaven.....enjoy and dont be shy!!!
Miss Kitty
Miss KittyMeow47,011 postsJoined View profileMessageMeow
goin' coastal...like Darlene, your post made me so sad. I could just feel your pain of making a place for others to enjoy only to have not just bad renters ruin it, but your own management company as well! Was this a bad Spring Break rental? I hope you have found a better company to deal with. Once again, I must add that most renters treat homes as if they are their own (or in my case when we rented...even better!) It's such a pleasure to read about all the great times our guests have had when down here.
;-) ...I would be happy to be your "bad" sister!!! Join in the funn...it's that first post that's the hardest.
;-) ...I would be happy to be your "bad" sister!!! Join in the funn...it's that first post that's the hardest.
Paula
PaulaBeach FanaticMichigan but someday in SoWal as well3,747 postsJoined View profileMessageBeach Fanatic
:welcome: Going' Coastal. I've seen a rental with your name on it. Is that your rental?
Sad that people do these things to other people's property. I do think it's rare, though, but these stories are so disappointing (and a bit frightening) that it feels like it happens more often.
Sad that people do these things to other people's property. I do think it's rare, though, but these stories are so disappointing (and a bit frightening) that it feels like it happens more often.
goin' coastalgoin' coastalBeach Lover106 postsJoined View profileMessageBeach Lover
Thank you all for the loving support and welcome. I am computer challenged! Hope I will learn how to get a fancy picture(avatar) like you guys.
I am not sure when this damage occured. I found it in early March. I had not been in the house since last June. Actually I did not change agencies. Some of the damage had been reported to the agency but they had never held the deposit or corrected it.It is a long story but I was scheduled for a big surgery . I just did not have the energy to deal with it this year. I already had booked some summer guests. I give folks many chances(too many). When I am feeling better something must change!
I love South Walton and sowal.com. It is my second home! Kurt did a virtual tour for us when the house was new.
I too, have had many wonderful guests. I always left homes in excellent condition when I rented--thanking everyone from the housekeepers to the owners for just allowing me to be there.
I am not sure when this damage occured. I found it in early March. I had not been in the house since last June. Actually I did not change agencies. Some of the damage had been reported to the agency but they had never held the deposit or corrected it.It is a long story but I was scheduled for a big surgery . I just did not have the energy to deal with it this year. I already had booked some summer guests. I give folks many chances(too many). When I am feeling better something must change!
I love South Walton and sowal.com. It is my second home! Kurt did a virtual tour for us when the house was new.
I too, have had many wonderful guests. I always left homes in excellent condition when I rented--thanking everyone from the housekeepers to the owners for just allowing me to be there.
goin' coastalgoin' coastalBeach Lover106 postsJoined View profileMessageBeach Lover
Yes, Goin' Coastal on azalea street in Old Seagrove.
Beachlover2
Beachlover2Beach FanaticSoWal819 postsJoined View profileMessageBeach Fanatic
Goin' Coastal
I would definitely not give up with trying to get it back from your management company. I have argued in the past with them when I have gotten charged for repairs that should have been taken out of the deposit or backcharged to the renter - in the end I have always gotten at least part of it credited back to me. Maybe this is why I am probably not our management companies favorite owner :lol: :lol:
I would definitely not give up with trying to get it back from your management company. I have argued in the past with them when I have gotten charged for repairs that should have been taken out of the deposit or backcharged to the renter - in the end I have always gotten at least part of it credited back to me. Maybe this is why I am probably not our management companies favorite owner :lol: :lol:
Destiny
DestinyBeach LoverWest Central Georgia150 postsJoined View profileMessageBeach Lover
:welcome: Goin' Coastal.
I lurked for a while too and still do sometimes.
Sorry to hear about your place. That makes it harder for the renters that truly appreciate a nice home and take special care of the property since it does not belong to them.
Enjoy the board.
I lurked for a while too and still do sometimes.
Sorry to hear about your place. That makes it harder for the renters that truly appreciate a nice home and take special care of the property since it does not belong to them.
Enjoy the board.
Sandcastle
SandcastleBeach FanaticTallahassee, Florida342 postsJoined View profileMessageBeach Fanatic
I just have to share my limited experience with vacation rentals. I can?t resist.
We owned a home on Cape San Blas for eleven years. One summer we decided to turn it over to a rental management company ? that was the first and last time.
The management company rented it to two middle age women who wanted to spend a nice quiet weekend walking the beach. No spring breakers, no wild kids. Sounds safe enough, doesn?t it? WRONG!!!
The ?girls? must have stopped in Port St. Joe for Butler?s buffet the night they arrived. The next morning one of them took a humongous cr** in the upstairs bathroom. Instead of waiting to see if our water-efficient toilet could handle the load, she just flushed and walked out of the door. Of course; the load was too large, but the toilet kept trying all day long.
By the time the women returned later that afternoon the dining room ceiling below the upstairs bath had caved in. Drywall (now ?brownish? wetwall) had crashed down onto the dining room table, ruining the chairs, carpet, etc. The place smelled so bad that it was enough to curl your fur! Bright Eyes, the Martini Time cat, was beginning to look like a French Poodle.
The ?girls? just requested another house from the management company and went on with their vacation. Our insurance company paid for the repairs (less the deductible), but the place always smelled a little like Butler?s buffet.
Another time that summer a renter forgot the code to the security gate in our development. He just crashed the gate and made himself at home in our house. All of this was captured on video tape, but we paid for it. The renter simply told his credit card company not to pay the security deposit ? and they didn?t.
We had two more problems that same summer, but my fingers are getting tired. I might have to get a job as a Wal-Mart greeter to pay my taxes and insurance, but I?m going to try my best not to rent.
We owned a home on Cape San Blas for eleven years. One summer we decided to turn it over to a rental management company ? that was the first and last time.
The management company rented it to two middle age women who wanted to spend a nice quiet weekend walking the beach. No spring breakers, no wild kids. Sounds safe enough, doesn?t it? WRONG!!!
The ?girls? must have stopped in Port St. Joe for Butler?s buffet the night they arrived. The next morning one of them took a humongous cr** in the upstairs bathroom. Instead of waiting to see if our water-efficient toilet could handle the load, she just flushed and walked out of the door. Of course; the load was too large, but the toilet kept trying all day long.
By the time the women returned later that afternoon the dining room ceiling below the upstairs bath had caved in. Drywall (now ?brownish? wetwall) had crashed down onto the dining room table, ruining the chairs, carpet, etc. The place smelled so bad that it was enough to curl your fur! Bright Eyes, the Martini Time cat, was beginning to look like a French Poodle.
The ?girls? just requested another house from the management company and went on with their vacation. Our insurance company paid for the repairs (less the deductible), but the place always smelled a little like Butler?s buffet.
Another time that summer a renter forgot the code to the security gate in our development. He just crashed the gate and made himself at home in our house. All of this was captured on video tape, but we paid for it. The renter simply told his credit card company not to pay the security deposit ? and they didn?t.
We had two more problems that same summer, but my fingers are getting tired. I might have to get a job as a Wal-Mart greeter to pay my taxes and insurance, but I?m going to try my best not to rent.
peapod1980
peapod1980percyUp the hill from the Gateway Arch4,591 postsJoined View profileMessagepercy
Hello everyone,:welcome: goin' coastal! Sorry I missed your entrance this week. :bang:
I have been a lurker for sooo long.
So sorry to hear your story; I read almost every horror story with disbelief--just don't get how people can do the things they do to other people's homes.
goin' coastalgoin' coastalBeach Lover106 postsJoined View profileMessageBeach Lover
Sandcastle--So Unbelievable!!!!! :idontno:
Yesteday, I get the check for the agency in the mail. I never want to open it it anymore. I know I am going to be upset! By the time they fininsh with me I am lucky if I get 40-50% of the rent. I have not had any success yet with the mess left in March. No mention of restitution in the statement.. Just do not have the energy to keep fighting. I am sure people count on this.
We invested in another house in the Seacrest area. We are just not risk takers, working for our wages taking care of the sick. Well, we stepped out and bought it , we held it(for tax purposes), we cannot sell, we are stuck! Do not think we are alone but it is depressing. I had planned on selling it and then not renting Goin' Coastal. I am not sure we could sell it either. Half the houses on the street are for sale. Oh no this is another tread. I am new new here-- sorry!
Sounds like guest like yours think the houses are disposable.
Yesteday, I get the check for the agency in the mail. I never want to open it it anymore. I know I am going to be upset! By the time they fininsh with me I am lucky if I get 40-50% of the rent. I have not had any success yet with the mess left in March. No mention of restitution in the statement.. Just do not have the energy to keep fighting. I am sure people count on this.
We invested in another house in the Seacrest area. We are just not risk takers, working for our wages taking care of the sick. Well, we stepped out and bought it , we held it(for tax purposes), we cannot sell, we are stuck! Do not think we are alone but it is depressing. I had planned on selling it and then not renting Goin' Coastal. I am not sure we could sell it either. Half the houses on the street are for sale. Oh no this is another tread. I am new new here-- sorry!
Sounds like guest like yours think the houses are disposable.
DBOldfordDBOldfordBeach FanaticNapa Valley, CA990 postsJoined View profileMessageBeach Fanatic
I am happy to report that Conch Out had a lovely family as guests last week and they left everything looking almost as it was when they went in. Our current guests seem like a nice family, too. Summer is never a problem. We are convinced that blocking the house out for March 1 through just before Easter week is the ticket. It is not worth the angst. Our concern isn't so much about stuff as it is the potential for danger to occupants and our liability related to same. One foolhardy moment can tranlate into tragedy for everyone when kids are so alcohol-fueled.
We were also encouraged this week with the annual recognition of what Conch Out does to our bottom-line tax status. Nice to find the silver linings and Conch Out makes me so much happier than monthly statements from Fidelity, Vangard, and Schwab.
We were also encouraged this week with the annual recognition of what Conch Out does to our bottom-line tax status. Nice to find the silver linings and Conch Out makes me so much happier than monthly statements from Fidelity, Vangard, and Schwab.
Paula
PaulaBeach FanaticMichigan but someday in SoWal as well3,747 postsJoined View profileMessageBeach Fanatic
As I've said before, we've had very good luck overall with our renters. (isn't this where I'm supposed to knock on wood?) As far as we can tell by the condition of our cottages whenever we go there, and their kind words, the guests have been wonderful. So, it's good to remember that most guests appreciate the places they rent and take care of them. I like our management company (they've earned the "cut" they take and save me lots of time and worry) and, like Donna, at tax time when we see the value added of owning those cottages makes the cottages (and the guests who help support them) even extra special.
We've left plenty of new cds, games, books, etc. for guests and lots of other things and I can't say I've ever noticed anything was missing. Normal wear and tear, that's all. (And our regular home gets a lot more wear). We did lose one bag of about 2 sweatshirts/1 coat that I had left in a bag on the top shelf of a closet labelled "owner". Of course, our management company sees what the places look like after guests leave and they may tell a different story. But whenever I've been there and walked through the places after a guest has left, they've always left it in good condition.
We've left plenty of new cds, games, books, etc. for guests and lots of other things and I can't say I've ever noticed anything was missing. Normal wear and tear, that's all. (And our regular home gets a lot more wear). We did lose one bag of about 2 sweatshirts/1 coat that I had left in a bag on the top shelf of a closet labelled "owner". Of course, our management company sees what the places look like after guests leave and they may tell a different story. But whenever I've been there and walked through the places after a guest has left, they've always left it in good condition.
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