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Russ&Kimberly

Beach Lover

We seem to be having intermittent problems with our internet service since yesterday.  I called them but they dropped my call.  I called back and never got through.  I take it they are having a bunch of calls about the situation.  Please let me know what you find out.

kkddbb

Banned

I did until i disconnected it and got direct tv and have been happy ever since.

30ABandMan

Beach Fanatic

[quote="Russ&Kimberly, post: 591079"]We seem to be having intermittent problems with our internet service since yesterday. I called them but they dropped my call. I called back and never got through. I take it they are having a bunch of calls about the situation. Please let me know what you find out.[/quote]
 
 
Our problems have been going on for about a month.

<blockquote class="xfBb-quote" data-name="Russ&amp;amp;Kimberly">We seem to be having intermittent problems with our internet service since yesterday. I called them but they dropped my call. I called back and never got through. I take it they are having a bunch of calls about the situation. Please let me know what you find out.</blockquote> 
 
Our problems have been going on for about a month.

Teresa Cline

floridafarm

Beach Comber

We just moved into a new house on 30A and I called Mediacom five days in a row to try and get them to connect our home to their service. They never called me back once. In this economy you wouldn't think you would have to beg a company to take your business.

We just moved into a new house on 30A and I called Mediacom five days in a row to try and get them to connect our home to their service. They never called me back once. In this economy you wouldn&#039;t think you would have to beg a company to take your business.

Desso

30ABandMan do yourself a favor and switch your service. I had never in my whole life went through the torture that company was willing to dish out. Continuously, as told to me Mediacom representatives, a line had been cut in Georgia, Alabama, Hawaii, etc. My internet,cable, and phone went out multiple times a week, and all I could get from them was "We are sorry for any inconvenience this may have caused you, please stay on the line and wait indefinitely for a representative, or please call back when everyone else isn't complaining about this problem. I felt bad for the reps, they were always courteous, but could rarely doing nothing more than repeat the company's ' We are sorry......." Embarq is no peach either, but miles ahead by my experience.

30ABandMan do yourself a favor and switch your service. I had never in my whole life went through the torture that company was willing to dish out. Continuously, as told to me Mediacom representatives, a line had been cut in Georgia, Alabama, Hawaii, etc. My internet,cable, and phone went out multiple times a week, and all I could get from them was &quot;We are sorry for any inconvenience this may have caused you, please stay on the line and wait indefinitely for a representative, or please call back when everyone else isn&#039;t complaining about this problem. I felt bad for the reps, they were always courteous, but could rarely doing nothing more than repeat the company&#039;s &#039; We are sorry.......&quot; Embarq is no peach either, but miles ahead by my experience.

Feel my pain:  [URL]http://www.sowal.com/bb/sowal-lounge/37920-mediacom-down-anyone-else.html[/URL]
 
[IMG]http://i614.photobucket.com/albums/tt228/thefanpirecoven/Smilies/laugh.gif[/IMG]

Feel my pain: <a href="http://www.sowal.com/bb/sowal-lounge/37920-mediacom-down-anyone-else.html" target="_blank" class="link link--external" rel="nofollow ugc noopener">http://www.sowal.com/bb/sowal-lounge/37920-mediacom-down-anyone-else.html</a> 
 
<img src="http://i614.photobucket.com/albums/tt228/thefanpirecoven/Smilies/laugh.gif" alt="" />

seagrover

Don't get me started on Media[B][I]CON[/I][/B]...............:pissed:

Don&#039;t get me started on MediaCON...............:pissed:

Beach Runner

beats on hood

Our Mediacom TV reception is still fuzzy. It's all our TVs, not just one.:bang:

Our Mediacom TV reception is still fuzzy. It&#039;s all our TVs, not just one.:bang:

TreeFrog

Guess I've been luckier than most on the service. 

It's the cost that cheeses me.  3 TVs.  One directly connected to cable, one with a standard digital box, one with HD and DVR service.  Starz and HBO.  $135 a month.  That's $1600 a year for TV.  Amazing.

Guess I&#039;ve been luckier than most on the service. 
 
It&#039;s the cost that cheeses me. 3 TVs. One directly connected to cable, one with a standard digital box, one with HD and DVR service. Starz and HBO. $135 a month. That&#039;s $1600 a year for TV. Amazing.

[quote="TreeFrog, post: 591207"]Guess I've been luckier than most on the service. 
 
It's the cost that cheeses me. 3 TVs. One directly connected to cable, one with a standard digital box, one with HD and DVR service. Starz and HBO. $135 a month. That's $1600 a year for TV. Amazing.[/quote]
 
that's us - add in a couple sports packages & Internet access $185/month :eek:

<blockquote class="xfBb-quote" data-name="TreeFrog">Guess I&#039;ve been luckier than most on the service. 
 
It&#039;s the cost that cheeses me. 3 TVs. One directly connected to cable, one with a standard digital box, one with HD and DVR service. Starz and HBO. $135 a month. That&#039;s $1600 a year for TV. Amazing.</blockquote> 
that&#039;s us - add in a couple sports packages &amp; Internet access $185/month 😱

[quote="TreeFrog, post: 591207"]Guess I've been luckier than most on the service. 
 
It's the cost that cheeses me.  3 TVs.  One directly connected to cable, one with a standard digital box, one with HD and DVR service.  Starz and HBO.  $135 a month.  That's $1600 a year for TV.  Amazing.[/quote]
 
Apparently, we reached the end of our "special" where we got basic cable with no box and internet for $57 last month.  Our bill has jumped to over $110 and ths service is now worse than ever!

<blockquote class="xfBb-quote" data-name="TreeFrog">Guess I&#039;ve been luckier than most on the service. 
 
It&#039;s the cost that cheeses me. 3 TVs. One directly connected to cable, one with a standard digital box, one with HD and DVR service. Starz and HBO. $135 a month. That&#039;s $1600 a year for TV. Amazing.</blockquote> 
Apparently, we reached the end of our &quot;special&quot; where we got basic cable with no box and internet for $57 last month. Our bill has jumped to over $110 and ths service is now worse than ever!

[quote="Beach Runner, post: 591200"]Our Mediacom TV reception is still fuzzy. It's all our TVs, not just one.:bang:[/quote]
 
We had the same problem.  They sent out an tech who replaced the old cable coming from the utility pole to the house.  Instant fix.  Give them a call.

<blockquote class="xfBb-quote" data-name="Beach Runner">Our Mediacom TV reception is still fuzzy. It&#039;s all our TVs, not just one.:bang:</blockquote> 
We had the same problem. They sent out an tech who replaced the old cable coming from the utility pole to the house. Instant fix. Give them a call.

[quote="30ABandMan, post: 591219"]Apparently, we reached the end of our "special" where we got basic cable with no box and internet for $57 last month.  Our bill has jumped to over $110 and ths service is now worse than ever![/quote]


and you call them and ask do they have any new package deals and they say, "uh, no".  Meanwhile, over in cell phone land, where there is competition, you can get a good deal on a new phone or for extending your contract.

<blockquote class="xfBb-quote" data-name="30ABandMan">Apparently, we reached the end of our &quot;special&quot; where we got basic cable with no box and internet for $57 last month. Our bill has jumped to over $110 and ths service is now worse than ever!</blockquote> 
 
and you call them and ask do they have any new package deals and they say, &quot;uh, no&quot;. Meanwhile, over in cell phone land, where there is competition, you can get a good deal on a new phone or for extending your contract.

[quote="30ABandMan, post: 591224"]We had the same problem.  They sent out an tech who replaced the old cable coming from the utility pole to the house.  Instant fix.  Give them a call.[/quote]


Got the same thing done a while back.  Same results.  The tech was a good guy, told us some good inside info.  Like I said, I've had good results with the worker bees, just tired of the $.

<blockquote class="xfBb-quote" data-name="30ABandMan">We had the same problem. They sent out an tech who replaced the old cable coming from the utility pole to the house. Instant fix. Give them a call.</blockquote> 
 
Got the same thing done a while back. Same results. The tech was a good guy, told us some good inside info. Like I said, I&#039;ve had good results with the worker bees, just tired of the $.

[quote="30ABandMan, post: 591224"]We had the same problem. They sent out an tech who replaced the old cable coming from the utility pole to the house. Instant fix. Give them a call.[/quote]
Will do. Thanks.

<blockquote class="xfBb-quote" data-name="30ABandMan">We had the same problem. They sent out an tech who replaced the old cable coming from the utility pole to the house. Instant fix. Give them a call.</blockquote>Will do. Thanks.

Well, it's 8:20am and the internet is FINALLY back up in SGB...

Well, it&#039;s 8:20am and the internet is FINALLY back up in SGB...

shellak

[quote="Beach Runner, post: 591200"]Our Mediacom TV reception is still fuzzy. It's all our TVs, not just one.:bang:[/quote]



welcome to my world. i'm one of those people who started a "mediacom sucks" thread on sowal. i have spent the last 3 - 4 months on the phone with numerous mediacom reps, getting the same b.s. every time - never,never getting an answer as to why the picture on our tv for all our local channels freeze on occasion. just last night, fox out of panama city froze during a shark mop commercial..i know this because i kept checking the channel last night, and it remained at that spot. i didn't even bother calling this time. on 2 occasions, i was told a supervisor would get back to me in 72 hours. i have yet to speak to a supervisor,and it has been 2 months since i was told this. i KNOW it is not our tv or tv's because i know others with the same problem. all the reps ever say is "we'll send someone out". well, i tell them i don't want anyone out here because clearly, the probem is not with my tv. this is, by far, the worst utility i have ever dealt with. they should be absolutely ashamed of themselves. i told the last rep that if i treated my customers this way, i would have been fired. we also have direct tv, and it has never gone out. once direct tv gets local channels in walton county, BYE BYE MEDIACOM!!!!!!!!!! my next stop will be the sandestin office, and i will get an answer. i also don't feel we should be paying full price for something we're not getting but they never give us a credit.  bad, bad, bad, bad company. a small business that acted this way would be out of business.

<blockquote class="xfBb-quote" data-name="Beach Runner">Our Mediacom TV reception is still fuzzy. It&#039;s all our TVs, not just one.:bang:</blockquote> 
 
 
welcome to my world. i&#039;m one of those people who started a &quot;mediacom sucks&quot; thread on sowal. i have spent the last 3 - 4 months on the phone with numerous mediacom reps, getting the same b.s. every time - never,never getting an answer as to why the picture on our tv for all our local channels freeze on occasion. just last night, fox out of panama city froze during a shark mop commercial..i know this because i kept checking the channel last night, and it remained at that spot. i didn&#039;t even bother calling this time. on 2 occasions, i was told a supervisor would get back to me in 72 hours. i have yet to speak to a supervisor,and it has been 2 months since i was told this. i KNOW it is not our tv or tv&#039;s because i know others with the same problem. all the reps ever say is &quot;we&#039;ll send someone out&quot;. well, i tell them i don&#039;t want anyone out here because clearly, the probem is not with my tv. this is, by far, the worst utility i have ever dealt with. they should be absolutely ashamed of themselves. i told the last rep that if i treated my customers this way, i would have been fired. we also have direct tv, and it has never gone out. once direct tv gets local channels in walton county, BYE BYE MEDIACOM!!!!!!!!!! my next stop will be the sandestin office, and i will get an answer. i also don&#039;t feel we should be paying full price for something we&#039;re not getting but they never give us a credit. bad, bad, bad, bad company. a small business that acted this way would be out of business.

ShallowsNole

Shellak, Direct TV might not have 'em but Dish Network [B]does[/B] have local channels available here - all but CBS Channel 4 out of Dothan, and I've heard they are working on that (but don't know how true that is).

Shellak, Direct TV might not have &#039;em but Dish Network does have local channels available here - all but CBS Channel 4 out of Dothan, and I&#039;ve heard they are working on that (but don&#039;t know how true that is).

I don't know if it is a problem with our hardware or with the service in general but I'm constantly having to re-set our modem.  We have one of the RCA modems and several times a day we have to power it off or hit the re-set button on the back.  Anyone else have this problem?  I'm thinking of taking it back and asking for an exchange.

I don&#039;t know if it is a problem with our hardware or with the service in general but I&#039;m constantly having to re-set our modem.  We have one of the RCA modems and several times a day we have to power it off or hit the re-set button on the back.  Anyone else have this problem?  I&#039;m thinking of taking it back and asking for an exchange.

Does your Mediacom Cable suck too?

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Does your Mediacom Cable suck too?

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