Does your Mediacom Cable suck too?

I called the 800# today to ask a question about our bill and after routing my call to the waiting area for customer service the recorded message states if you are waiting to talk to a customer service rep for your bill "please be aware there is a $5 charge" I promptly hung up the phone. Does anyone know if there are other cable options for the north side of the 331 bridge in Freeport?

Call the state attorney's office and ask them to go over your bill. That's got to be illegal in some way. What if you want to dispute a $2.00 charge?

Shellak, Direct TV might not have 'em but Dish Network does have local channels available here - all but CBS Channel 4 out of Dothan, and I've heard they are working on that (but don't know how true that is).

i know dish has most of the local channels but they do not have the nfl package, which is why we signed up for direct tv in the first place. now it seems i can't watch the 6th game of the alcs because our version of fox isn't showing the game. do we live in bum f... egypt????

Mediacom Sucks?

Yes, the TV reception sucks but the internet speed and service is high quality. If I have a problem I can get a tech on the phone with minimal waiting and usually a guy out to fix it within a few days.

My biggest problem with Mediacom has to do with the fact that they will not run cable to my restaurants. They refuse to run a line under the road to Bud & Alley's after no less than 20 years of pleading. This past time, about 2 and a half months ago I called and talked to Sandy, I think her name is. And she actually gave me a little hope that it might really happen. She said they have to do a "ROI assesment" (return on investment). Give me a break.

I never heard from her again. After leaving two messages no return calls. The problem is, the same people have been working there for, like, 20 years or something and they seem to just give the same old answer. I might have pissed them off the first time they blew me off 20 years ago. I would not care if I could get the networks at the restaurant but I can't. We get abc I think with some external antenna.

Well, do I think Mediacom sucks? Yes. They should not be able to deny anyone service if there is service nearby. The house a hundred yards away has it. The only thing I can think to do is try to sue them. Do I want to put negative energy on top of negative energy on top of.....basically spend my time and money going after a stupid cable company that has a monopoly? Maybe

Why would they need to go under the road? I assume there are houses both east and west of you with cable on the south side of 30A.

Good question

Evidently, they can't run a line further than100 yards or something. We have implored them to do that too but with no luck. Believe me this has had me simmering for 20 years.

Why would they need to go under the road? I assume there are houses both east and west of you with cable on the south side of 30A.

I have never had a problem with mediacom. My cable is paid for in my condo association fees and my high speed internet is 45 a month. Has been rock solid for me for over 2 years now.

Our TV reception isn't bad, but I haven't been able to find a channel lineup anywhere for Mediacom. I don't know what the h--- is on what channel.

My cable is paid for in my condo association fees

Lucky you. I don't want to sound meanspirited, but your good fortune is one of the reasons why the rest of us are paying more and more all the time, and getting less and less. (Note to Sandcastle: Mediacon removed the channel lineup so they would no longer have to pay for it. Since then, they have raised rates twice.) Your association management has a bulk cable rate contract with Mediacon, and those of us who pay for service to single-family houses are in effect subsidizing your bargain rate. We pay full fare, and you get a deal through your association so that Mediacon has an advantage in your building, a captive audience. I've never really understood why this is legal. And worse yet, the rate is going to vary from association to association - each contract is negotiated separately and pretty much secretly. You can of course find out what other associations are paying and negotiate an even better deal if you can, but Mediacon won't volunteer that information, and they won't share it with the public. :angry:

Evidently, they can't run a line further than 100 yards or something. We have implored them to do that too but with no luck. Believe me this has had me simmering for 20 years.

Really? Amazing that people on big lots can get cable then. :roll:

Though I am amazed you can actually get through to them - 45 minutes of craptastic hold music every time I try to call.

Sandcastle - I just use the internet TV listings on msn when I need to figure it out. Mediacon also recently changed a couple channels around, so ABCfamily is now 78 instead of 9 and TNT is now 60 instead of 6.