Jc's Off the hook

JC's parking lot was fuller than usual this evening.

thanks sneakyP. I like Don Pedros - they offer mexican entrees (isn't it limited?) but... also kind of like a diner with burgers, cubans, etc. you are right - they are very good, and the price is right as well.

I think I know what you're looking for -- some cheeessssy, beaaaannnnyyyy "Mexican" food like we all grew up with that probably doesn't resemble anything from Mexico, only our brainwashed vision of Mexico. I love that stuff and if I had to choose one meal to eat every day for the rest of my life it would be government cheese, pinto beans and tortillas with lettuce and tomatoes (and if I promised to be very good I would bargain for guacamole, salsa and sour cream). Other than that, I wouldn't ask for a thing ever. No...I don't think there's any place like that in Sowal, but I wonder if Sowal could support such a utilitarian place?

As for the JC comments -- I appreciate the reviews, positive and negative. Like Snowman, we don't eat out a whole lot, so when we do we like consistency in the food and the service. A bad experience can be mitigated completely by a good manager who "makes things right." I'm always willing to give a restaurant a second try if the atmosphere, service (and price) are good.

Mercandito, in the back, is durn good, too.

A++ with agreement A.A. The food is great and the atmosphere reminds me of being in "old" mexico off the tourist areas. Usually a lovely older lady working very hard with loving hands making super enchiladas, burritos, tacos and amazing tamales in either corn husks or banana leaves. And the prices, DIRT cheap!

If you haven't tried it, please do so.....Don't expect a plush restaurant, but do expect excellent authentic mexican/latin food.......:clap:

A++ with agreement A.A. The food is great and the atmosphere reminds me of being in "old" mexico off the tourist areas. Usually a lovely older lady working very hard with loving hands making super enchiladas, burritos, tacos and amazing tamales in either corn husks or banana leaves. And the prices, DIRT cheap!

If you haven't tried it, please do so.....Don't expect a plush restaurant, but do expect excellent authentic mexican/latin food.......:clap:

OMG, that sounds utterly delicious! I will have to check that out! 😀

I agree that opinions good or bad, as long as presented respectfully, should be good for all. Good for the business and good for the customer.

What happens sometimes however, is the opinions shared whether good or bad become personal instead of objective.

In a large city when you review a restaurant unless you are a very frequent customer, very unlikely you actually know the owner, manager, staff, but it an area like SoWal you truly do know the owner, manager and staff.

Sometimes due to that it makes it hard to see the restaurant through the eyes of someone that does not know them.

I have had many good meals in the area and a few not so good ones, but truthfully there a few restaurants that if you critize you are going to be taking to the mat over it by locals. I understand that, but it still does not make the food and service there acceptable all the time.

Of course and sometimes it works the other way with a local who has a personal ax to grind and takes it out on a particular restaurant with a bad review.

So my point is, reviews are opinions, they are personal, and many things feed that opinion and sometimes it is not the food.

So try a place yourself a couple of times, anyone can have an off day, before you sign off on them completely.

And if a restaurant affects you enough to share it here good or bad, please let the management know either in person, by phone or email whether. Nothing can improve unless someone is made aware and everyone appreciates a compliment.

Hello. :blush: Yes, I am Derba913, and I am one of the owners of JC's Off the Hook. I do want to apologize for my knee jerk reaction in the responses above. I was just a Mama bear trying to protect my 'baby'...

We have been a part of Grayton Beach for 35 years. This has been a labor of love. We want to provide a gathering place for good food and good times.

In order to acheive this, we need and want your feedback. The owners and kitchen manager are highly visible throughout the restaurant and are always available to hear your thoughts.

It is my wish that anyone who is unhappy with their dining experience will let one of us know so we can address the situation or make amends. Give us a chance at that time to take care of it. I can't stress this enough - if we don't know, we can't fix it, and we want you to leave satisfied.

We are new and growing - this continues to be a learning experience! We hope to be a part of this community for quite a while.

Thank you for listening to my point of view, and we hope to see you soon.

Hello. :blush: Yes, I am Derba913, and I am one of the owners of JC's Off the Hook. I do want to apologize for my knee jerk reaction in the responses above. I was just a Mama bear trying to protect my 'baby'...

We have been a part of Grayton Beach for 35 years. This has been a labor of love. We want to provide a gathering place for good food and good times.

In order to acheive this, we need and want your feedback. The owners and kitchen manager are highly visible throughout the restaurant and are always available to hear your thoughts.

It is my wish that anyone who is unhappy with their dining experience will let one of us know so we can address the situation or make amends. Give us a chance at that time to take care of it. I can't stress this enough - if we don't know, we can't fix it, and we want you to leave satisfied.

We are new and growing - this continues to be a learning experience! We hope to be a part of this community for quite a while.

Thank you for listening to my point of view, and we hope to see you soon.

In Post 24 you emphatically stated you are not the owner or manager of JC'S...now in Post 40 you are saying you are one of the owners.....I don't think you are doing much good in generating goodwill or trust in your place when the owner is lying on a public message board than backtracking a day later :idontno: ...good luck in the business cause it appears you will need it with what I am seeing

I don't know Debra, have not eaten at JC's but I do know Net forums and for some they are hard to get a handle on. And I know the restaurant business personally and believe me it is hard especially now.

For one thing on this forum, the edit feature times out. You only have a limited time to edit what you have said, many forums allow the edit feature to always be an option and personally I like that option.

So if you respond emotionally and come back later to realize that was not a good thing, you can not edit your words, so you have to own up to them, which she did.

Many times, as Debra said, we respond with our emotions and give as she said a Knee Jerk response.

Definitely she should have owned up to her involvement, but she responded as she said, as someone defending something, not thinking without emotion.

She apologized, which is hard to do, the worst meal ever is eating crow.

I say accept her apology and truly if you don't; to me that says more about the person refusing than the person offering.

Everyone has bad days.

I don't know Debra, have not eaten at JC's but I do know Net forums and for some they are hard to get a handle on. And I know the restaurant business personally and believe me it is hard especially now.

For one thing on this forum, the edit feature times out. You only have a limited time to edit what you have said, many forums allow the edit feature to always be an option and personally I like that option.

So if you respond emotionally and come back later to realize that was not a good thing, you can not edit your words, so you have to own up to them, which she did.

Many times, as Debra said, we respond with our emotions and give as she said a Knee Jerk response.

Definitely she should have owned up to her involvement, but she responded as she said, as someone defending something, not thinking without emotion.

She apologized, which is hard to do, the worst meal ever is eating crow.

I say accept her apology and truly if you don't; to me that says more about the person refusing than the person offering.

Everyone has bad days.

Minnie, no one sermonizes as well as you do. :clap:

Minnie, no one sermonizes as well as you do. :clap:

:floor:

Well if that is a compliment I will take it, if not I will take that too. Guess it is the teacher in me, or that my brother is a preacher, who started delivering sermons at the age of 6. I have listened to alot.:funn:

Either way my intentions are good. I just know sometimes we all say or do something we regret and the best we can do is apologize.

Times are hard for many now and life is stressful and sometimes we just have to look past some things and move on. :wave:

One thing that really gives me a reality check is I scan the news on AOL.com before I come to SoWal forums.

Just this week, you have parents of 16 children killed in a home invasion, you have the 5 young people killed trying to beat a train, a beloved pet killed by a coyote, we lost our first baby elephant this week at our local zoo when the mother accidently speared it when it stumbled, the young man killed at Disney on the monorail was an only child, whose father died before he was born.

There is just so much suffering in people's lives, I try very, very hard never to add to it and if I do without knowing it, I try to apologize.

Because I honestly believe on any given day, most everyone tries to be the best they can be, we just all come up short sometimes.

Have a great weekend everyone and enjoy the beach. 😀

I just try to remember the 11th Commandment -- Thou Shalt Not Drink and Post.

I'm not saying that anyone here has done that. I'm only saying that my most regrettable, helium-filled posts (on other boards..I'm new here...give me time) have been under the influence of beer and anonymity. It's the anonymity that is the most intoxicating. So, I forgive and forget.

I hope every local restaurant has the talent, capital and customers to be successful. It benefits all of us when they do. Some fail even with all three, which is triple-sad. The restaurant business is tough!

I just try to remember the 11th Commandment -- Thou Shalt Not Drink and Post.

I'm not saying that anyone here has done that. I'm only saying that my most regrettable, helium-filled posts (on other boards..I'm new here...give me time) have been under the influence of beer and anonymity. It's the anonymity that is the most intoxicating. So, I forgive and forget.

I hope every local restaurant has the talent, capital and customers to be successful. It benefits all of us when they do. Some fail even with all three, which is triple-sad. The restaurant business is tough!

We call that PUI..and no one I know HAS EVER done it. :lie:

GEO,

Have you tried us a Flip Flops Grill...we do a simple breakfast and we NAIL burgers everyday..about 150 to 250 burgers a day to be exact! You should check us out.

Flip Flops Grill

Flip Flopper

See you soon!
:wave:

😀

Flip Flops rules your face...

the fluffing of one restaurant on the embers of a smoldering thread of another one. Flip Flops, can you post your current fare and stats on another thread for the newbies?

We call that PUI..and no one I know HAS EVER done it. :lie:

:lol: sowal.com wouldn't be sowal.com without it.

:lol: sowal.com wouldn't be sowal.com without it.

:wave:

Hello. :blush: Yes, I am Derba913, and I am one of the owners of JC's Off the Hook. I do want to apologize for my knee jerk reaction in the responses above. I was just a Mama bear trying to protect my 'baby'...

We have been a part of Grayton Beach for 35 years. This has been a labor of love. We want to provide a gathering place for good food and good times.

In order to acheive this, we need and want your feedback. The owners and kitchen manager are highly visible throughout the restaurant and are always available to hear your thoughts.

It is my wish that anyone who is unhappy with their dining experience will let one of us know so we can address the situation or make amends. Give us a chance at that time to take care of it. I can't stress this enough - if we don't know, we can't fix it, and we want you to leave satisfied.

We are new and growing - this continues to be a learning experience! We hope to be a part of this community for quite a while.

Thank you for listening to my point of view, and we hope to see you soon.

Thank you for this post Debra913. I look forward to bringing my family for a nice dinner. Don't forget fellow posters to take the log out of your own eye.

Thank you for this post Debra913. I look forward to bringing my family for a nice dinner. Don't forget fellow posters to take the log out of your own eye.

Suck up!! :rofl:

Don't do it! I have lived here for 10 years and always love trying out new restaurants. The lil lady and I were in the mood for some fried seafood, so we decided to give it a shot, seeing as it has a full bar and all. This was quite possibly the worst food I have ever eaten in my life. The shrimp, undercooked. The scallops, not rinsed and under fried. Fish, overcooked. Hush puppies, pretty good. Our app, the fried pickles, tasted like chicken, fish, and god knows what else they have been cooking in their overused oil. This is the first time I have ever felt compelled to write a negative response to a restaurant. I generally find it a waste of time to complain about bad food. But, this was worse than bad. You would think that maybe they could get a draught beer right....right? Nope, it was a good two inches below the rim. The wait staff however, was the bright side. They were all very, very nice. Of course, they were understaffed, but wonderful anyway. ohhhh well, I am going to hug the porcelain god now.


:bang: Feeling like a jerk now, but glad I got it off my chest.

Shame on you.... it is not fair to anyone, even yourself not to talk with the owner or manager about the problem you had at the time. A problem can never be resolved without respecting each other and allowing the situation to be governed in a manner that is beneficial to everyone involved.

I'm sure you do feel like a jerk and I'm sure you were just frustrated at the time but those emotions came from not handling the situation in a positive way.

Remember... everyone you meet is going through something. We have to be tolerent of one another and always act in love.... :wub:

I'm very dissapointed in some of our fellow local Sowallers. Everyone knows that a new restaurant has a time period to work out the problems and if your a local and you don't bring it to there attention how can the problem be fixed. I have had a bad meal at almost very resturant on the 30A at one time or another. I'm not running my mouth and showing my butt because I didn't have a great meal. I learn what to eat at differant places. I believe I'll stop by on my way home for a happy hour drink and crab craws.

Oh and I don't work at JC's nor have family that works there as well.

Try the "fresh" fish and report back to us. Crab claws don't count as they are frozen and thrown in the fryer. Can't mess up a drink, unless they are small in size and pricey.

I like crab claws fried and sauteed both that are on the menu and yes they are probably froozen like all crab claws in the area. I'm not really in the mood for fish. SORRY!!! Thanks for the thought maybe next time.

Well, you are in the right place then. Hopefully the management/ownership of JC's will take this Sowal thread in a positive way and make improvements. Obviously they have a lot of time and money invested and it would be a shame to have to close the doors because they can't make the numbers work. Best of luck to them, I love the location.

The original poster had an experience that evoked strong enough emotions for him to feel compelled to share his opinion with us here in the DINING forum, and I for one thank him. Should he have complained to management at the time he had the negative experience? Definitely. Should he be chastised for having the sheer audacity of having a negative opinion? Apparently some think so. Thankfully my tastebuds and I think he is doing just fine. ;-)