Airline travel loophole ?s

[Gypsea]

We often HAVE to make connections through ATL. Many times we are told that we have a delay due to weather conditions in Atlanta. Then we call our son in Atlanta and ask how the weather is and more often than not he will say beautfiul, why do you ask? Grrrrrrrr!!!!!!!!

 

[scooterbug44]

I've only had rude/unfriendly airline staff on rare occassions ......... maybe it's how I treat THEM being reciprocated .

As for their personal attractiveness level, guess I've just been more interested in how they were doing their JOBS! :roll:

 

[6thGen]

I've only had rude/unfriendly airline staff on rare occassions ......... maybe it's how I treat THEM being reciprocated .

As for their personal attractiveness level, guess I've just been more interested in how they were doing their JOBS! :roll:

No need to roll your eyes and get ugly, I'm just trying to help. I assume you treat the staff better than you treat those offering advice to a question you posed. If you continue with your behavior, I'll be forced to report this post to the internet message board moderator. You'll get a warning, and soon the warnings will end and the bannings will begin.

 

[shakennotstirred]

Believe it or not, sometimes the airlines do nice things when it is not their fault. While sitting at the gate at Fort Walton Beach in April, my friend passed out on the plane due to dehydration. The pilot would not let her continue on the plane to Atlanta until she was checked out by a doctor. Delta paid for a taxi from airport to emergency room, from ER to hotel and hotel to airport. They also paid for a hotel room for the night, provided meal vouchers for dinner & changed our flight for us at no charge. Delta employees were extremely helpful & courteous. Just wanted to share a nice airline story since all you usually hear are horror stories!

 

[Gypsea]

There is one for Delta. Wow, that is great to hear!

 

[scooterbug44]

Regional airline I grew up flying used to bake chocolate chip cookies on every afternoon flight so you'd get a warm cookie w/ gooey chocolate instead of a bag of peanuts etc .

 

[ktmeadows]

Most of my air travel is business, but when I do fly for personal funn I get trip insurance;-)

 

[Chickpea]

Scooterbug,

I could write a friggin book on airline delays, lame excuses, unreliable and unfriendly staff, etc... and so your story, like countless others resonated with me - my only suggestion (and not a great one I am sad to say) is to inform yourself as to how airlines compensate for delays - for example: Delta will pay you $50 for a 2 hour delay, $100 for a 3 hour delay, etc...
Now, if you ask a Delta representative (even being as poilte as can be), you will be told that there is no policy (bla bla bla...) - arm yourself with the customer service number (NOT the 1-800 one) and call. I realize most of us would gladly not get the $50 and leave on time but if enough people formally complained, maybe, just maybe, things would improve.

Talk of the Nation did a story today on airline delays being the worst it has ever been in recent history - l have not listened to it but can only imagine.

 

[Rita]

No need to roll your eyes and get ugly, I'm just trying to help. I assume you treat the staff better than you treat those offering advice to a question you posed. If you continue with your behavior, I'll be forced to report this post to the internet message board moderator. You'll get a warning, and soon the warnings will end and the bannings will begin.

Does someone have a chip on his shoulder? :roll:

.

 

[Geo]

I disagree. If you pay for a service, such as a flight, and you receive only a portion of the services promised in exchange for full payment, the service is still due by the business. If I were in that situation, I would call American Express and tell them not to make payment to the airline which didn't render the service, and I'd let them handle it.

SJ, per my earlier reply to Scooterbug, the airlines will gladly refund the portion of the flight affected by weather delay or cancellation. So the full payment for partial services argument is already addressed by the airlines.

I don't want to come off as the guardian of the airlines. Case in point- Picture me in flip flops and shorts talking to a client over breakfast on Madison Ave. last week. I flew into Laguardia late Sunday night and it was the second time in 10 days that Delta lost my luggage...

While I have had occasional great service, the norm lately seems to be bad behavior and poor performance and I feel Scooter's pain...

But we're talking about the weather here...