Dish Network or DirectTV Problems

[Waterbaddrinkwine]

I have Dish and we get all the local channels. Only drawback is when it rains we lose signal often. You might want to call customer retention at MediaCom. If I had the option I'd have MediaCom still. I was paying like $150 a month for everything and they dropped it all to $89. Since we bought our house in Old Point Washington all we get is Dish. It's ok but I miss MediaCom.

 

[NotDeadYet]

I have Dish also and get CBS.
When I first got Dish, I did lose the signal a lot in the rain. Then I had another issue that required the service guy to come out, and after he fixed that problem he also adjusted the dish. Since then the signal rarely goes out.

 

[lenzoe]

I have Dish and we get all the local channels. Only drawback is when it rains we lose signal often. You might want to call customer retention at MediaCom. If I had the option I'd have MediaCom still. I was paying like $150 a month for everything and they dropped it all to $89. Since we bought our house in Old Point Washington all we get is Dish. It's ok but I miss MediaCom.

Hi. How did you get them to drop it? We've been a long-time mediacom customer, but our MediaCom monthly bill now (for Cable including extended broadcast, Internet, and Phone service) is almost $160/mo. We called and complained and one person started to tell us how we could reduce that and was immediately cut-off -- phone line just clicked and went off. We called back asking for same rep, got routed to another, and he said there was absolutely no way to reduce the cost and if someone else told us otherwise they were doing something "illegal" and could be fired.

Makes me wonder if the monitor their customer service reps to prevent them from reducing prices for existing customers.

 

[happy2Bme]

isn't it ironic that the Dish cost for the same services is nearly identical?! I think it's all a scam anyway. Try telling your one-source provider (regardless of who it is) that you want to eliminate phone or internet from your bundle and, amazingly, your expected "lower" cost is actually equal to or higher than your original bundled cost. I think they call this "damned if you do, damned if you don't".

 

[AirRocker]

FWIW - DIRECTV does indeed have all local stations in HD now. I pay around $80/month for 3 boxes and their mid-range package. Looks like they have some great deals right now and they're offering the promotional prices for 2 years instead of the typical 1 year. We have Mediacom for internet. We pay $29/month for 25 down 2 up. It has gone out quite a few times though. Sometimes for a few minutes, sometimes for a few hours. CenturyLink offered me a great deal, but their "fast" speeds stop about a quarter mile from my house.