• Trouble logging in? Send us a message with your username and/or email address for help.
New posts

MarMarGal

Beach Crab
Jan 8, 2007
3
1
Watersound & SF Bay Area
I am looking for a new property management company ASAP - I just learned on Tuesday that my property management company, Emerald Sun Beach Rentals, is closing their doors (as of Friday 10/10) - Yikes!!
:dunno:
Would love to get suggestions from others who have had successes with other firms along 30A. I live in the SF Bay Area and can't get back to personally meet with new managers - relying on suggestions from locals. Many many thanks for any input and suggestions.

FYI - Emerald Sun has done an awesome job for us - They've kept our cottage (located in Water Sound) rented most of the spring/summer and they are NOT huge or impersonal. It breaks my heart that this situation has forced them to close their doors.

Missing paradise,

MarMarGal
 

MaryAnne

Beach Lover
Apr 14, 2005
180
24
Oh, my! I rented our house for this next summer through Emerald Sun. I would have expected an email message or letter from the company about tis and the status of my rental. It's off to the phone I go!
 

TooFarTampa

SoWal Insider
What do you mean by "this situation"?

There has been a lot of discussion about rental companies on this forum. I look forward to seeing what the latest is.

Please make sure to contact the companies that help support SoWal.com
http://sowal.com/rentalagencies.html

Emerald Sun definitely has shut down, as of Friday.

This is what they have been telling owners: the closure was forced by lower-than-anticipated earnings this past summer, plus difficulties getting small business credit for the offseason.

Things are in flux for renters who have made a reservation. Those who have made deposits to Emerald Sun might try to contact the owners of the house they will be staying in. Some owners might have already signed on with new rental management companies who will be able to honor those outstanding rentals. It varies on a case by case basis, that is for sure. Also this just happened last week so many owners have not found new companies yet.

Keep in mind that the owners have not been paid for any upcoming rentals. Also many homeowners are still owed money.

It's a shame because I always liked dealing with them and felt like they did a good job for us overall. I am sorry to see them go.
 

UofL

Beach Fanatic
Jan 21, 2005
709
462
Louisville KY
Emerald Sun

I recently booked with Emerald Sun for a week after Xmas and for the very first time in my life, a two week vacation, beginning in June. I thought something was wrong this weekend. Emailed one of the employees and got a not deliverable return. I made a deposit of 1/2 for the Xmas week and 1/4 for the two weeks in June.
I hope I can get my money back. I hope they don't take any more since they have my credit card on record.
I'll try the homeowners, then my credit card.
I don't think I will book now. We will probably drive down and find somewhere when we get there.
Family was going to join us. Children, grandchildren.
 

Kurt

Admin
Staff member
Oct 15, 2004
2,307
4,975
SoWal
mooncreek.com
I recently booked with Emerald Sun for a week after Xmas and for the very first time in my life, a two week vacation, beginning in June. I thought something was wrong this weekend. Emailed one of the employees and got a not deliverable return. I made a deposit of 1/2 for the Xmas week and 1/4 for the two weeks in June.
I hope I can get my money back. I hope they don't take any more since they have my credit card on record.
I'll try the homeowners, then my credit card.
I don't think I will book now. We will probably drive down and find somewhere when we get there.
Family was going to join us. Children, grandchildren.

Aren't you covered by your CC company?
 

TooFarTampa

SoWal Insider
I recently booked with Emerald Sun for a week after Xmas and for the very first time in my life, a two week vacation, beginning in June. I thought something was wrong this weekend. Emailed one of the employees and got a not deliverable return. I made a deposit of 1/2 for the Xmas week and 1/4 for the two weeks in June.
I hope I can get my money back. I hope they don't take any more since they have my credit card on record.
I'll try the homeowners, then my credit card.
I don't think I will book now. We will probably drive down and find somewhere when we get there.
Family was going to join us. Children, grandchildren.

If you paid by credit card, you are probably in luck! I would contact the credit card company right away. I think it would be much easier and faster to get money back that way.
 

UofL

Beach Fanatic
Jan 21, 2005
709
462
Louisville KY
Thanks for the advise. I contacted the owners of the house and will now contact the credit card folks...
 
New posts


Sign Up for SoWal Newsletter