Job Available Guest Services

[Oversee Rentals]

Oversee is a growing vacation rental management company offering a variety of rental properties along Scenic 30A and western Panama City Beach.

Oversee is looking for someone to join their Guest Services team. Responsibilities include:

• Answer all reservation requests in a courteous and efficient manner
• Provide information about our homes and amenities
• Upsell additional facilities and services, when appropriate
• Maintain knowledge of special rates/ offers/ promotions

Inform customers about payment methods and verify their credit card data

• Process all transactions of reservations
• Resolve guest problems efficiently, in a manner that preserves goodwill and the overall company objectives

The ideal candidate is self-motivated, organized, a strong communicator, business-conscious, and loves talking with potential guests, homeowners and vendors.

KNOWLEDGE, SKILLS & ABILITIES

Self-confident, self-motivated, self-starter, flexible, results-oriented and success driven
Team player
Ability to perform multiple tasks with a positive attitude
Polished professional presence and demeanor
Organized, detailed and time management oriented
Excellent verbal, written and interpersonal communication skills
Technical Skills - Is knowledgeable with VR Industry software
Ability to learn software applications used in the daily operations of the business

EDUCATION & EXPERIENCE

• High school diploma or GED required
• College degree preferred
• Business /management experience preferred

REQUIREMENTS

• Must have math skills
• Must have reliable transportation
• Must have cell phone
• Ability to work flexible hours

BENEFITS

• Competitive compensation
• Paid Time-Off
• Health, dental, and vision