has anyone else become frustrated with mediacom and its broadcast of the local channels? our picture regularly freezes up, goes to no signal, etc. i have called them repeatedly, and they have so many excuses, it's pathetic. i've been told it's the digital conversion, etc. they keep wanting to do a service call but i know it is a systemwide problem. one of my friends that lives in seacrest had the same freezing problem with fox last night during "idol". if you are having these same or similar problems, PLEASE call mediacom and report it. they won't do an area check unless a certain number of complaints are received. i told them i didn't expect to pay their full bill if i wasn't getting all my service.
mediacom sucks
- Thread starter shellak
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I am having these same problems with Dish Network. So maybe it is a conversion thing. Has 13 switched over yet?
It isn't Mediacom...it is coming from the stations themselves...they are being sent out from a Panama City Base Station that is going out of business due to no funding(bankrupt)...they have a skelton team working in the evening so no one is really on duty at night...if you note most of the lock ups are happening in the evening. This station as long as it is still working until it closes down is in contract with Mediacom...Mediacom can't change over until the station closes down...as soon as that happens they will contract with another station. Mediacom has its hands tied...they can't break a contract and they can't fix a problem that they have no control over..the viewers will just have to wait it out...I must admit it is very frustrating...it happens to me with channel 10, 13 and even 18...usually in the evening after 6PM....hopefully things will happen soon and these problems will go away.
how did you find out all that information? i've called mediacom numerous times. why can't they just tell me this instead of making excuses?
that's fine that they have a problem, but i'm supposed to be paying for true service. having to go to my neighbor's house to watch a program is unacceptable. they last told me that after it is finally fixed, i can call, and they will give me a credit. why would it have to be fixed to get a credit????? excuse my frustration, but these jokers have never provided me with the info you have.
It's ridiculously expensive for channels and packages. We have 4 TV's....the one without the cable box has poor picture quality. Should be better and cheaper.
Just arrived today. The Mediacom reception is fuzzy on all channels and all TVs. Anyone else having this problem?
Not me but my friend Jim had one of his renters call today about this and he spent a long time on the phone with Mediacom!
argh!not me but my friend jim had one of his renters call today about this and he spent a long time on the phone with mediacom!