Jc's Off the hook

[Matt J]

Okay - you are a local - right? Locals talk about keeping it local, yet you felt "compelled" to trash a new restaruant. WOW - I hope you aren't my neighbor!!! My suggestion would be to revisit, not to eat because I'm sure you would be afraid it really is good, but to have a face-to-face. Or better yet, see the positive responses of all the return customers whom I have seen myself.

So you don't work there and you're not one of the owners, but you're basically calling out a face to face?

You might want to note the lack of positive reviews on this thread. I have been there once and will not be back. I prefer fresh food, not the food service slop that I was served.

I had the shrimp and alfredo. 6 of the tiniest Sysco shrimp I've ever seen poorly cooked and arranged around at least a pound of soggy over cooked pasta that was stuck together with the lamest attempt at Alfredo sauce I've ever had.

JC's must be operated under the business model of "catch the tourists and run with the money".

That work better for you arkie?

 

[30A Skunkape]

JC's parking lot was fuller than usual this evening.

 

[SneakyPete]

thanks sneakyP. I like Don Pedros - they offer mexican entrees (isn't it limited?) but... also kind of like a diner with burgers, cubans, etc. you are right - they are very good, and the price is right as well.

I think I know what you're looking for -- some cheeessssy, beaaaannnnyyyy "Mexican" food like we all grew up with that probably doesn't resemble anything from Mexico, only our brainwashed vision of Mexico. I love that stuff and if I had to choose one meal to eat every day for the rest of my life it would be government cheese, pinto beans and tortillas with lettuce and tomatoes (and if I promised to be very good I would bargain for guacamole, salsa and sour cream). Other than that, I wouldn't ask for a thing ever. No...I don't think there's any place like that in Sowal, but I wonder if Sowal could support such a utilitarian place?

As for the JC comments -- I appreciate the reviews, positive and negative. Like Snowman, we don't eat out a whole lot, so when we do we like consistency in the food and the service. A bad experience can be mitigated completely by a good manager who "makes things right." I'm always willing to give a restaurant a second try if the atmosphere, service (and price) are good.

 

[Arkiehawg]

Mercandito, in the back, is durn good, too.

A++ with agreement A.A. The food is great and the atmosphere reminds me of being in "old" mexico off the tourist areas. Usually a lovely older lady working very hard with loving hands making super enchiladas, burritos, tacos and amazing tamales in either corn husks or banana leaves. And the prices, DIRT cheap!

If you haven't tried it, please do so.....Don't expect a plush restaurant, but do expect excellent authentic mexican/latin food.......

 

[Douglas the Intrepid]

A++ with agreement A.A. The food is great and the atmosphere reminds me of being in "old" mexico off the tourist areas. Usually a lovely older lady working very hard with loving hands making super enchiladas, burritos, tacos and amazing tamales in either corn husks or banana leaves. And the prices, DIRT cheap!

If you haven't tried it, please do so.....Don't expect a plush restaurant, but do expect excellent authentic mexican/latin food.......

OMG, that sounds utterly delicious! I will have to check that out!

 

[Minnie]

I agree that opinions good or bad, as long as presented respectfully, should be good for all. Good for the business and good for the customer.

What happens sometimes however, is the opinions shared whether good or bad become personal instead of objective.

In a large city when you review a restaurant unless you are a very frequent customer, very unlikely you actually know the owner, manager, staff, but it an area like SoWal you truly do know the owner, manager and staff.

Sometimes due to that it makes it hard to see the restaurant through the eyes of someone that does not know them.

I have had many good meals in the area and a few not so good ones, but truthfully there a few restaurants that if you critize you are going to be taking to the mat over it by locals. I understand that, but it still does not make the food and service there acceptable all the time.

Of course and sometimes it works the other way with a local who has a personal ax to grind and takes it out on a particular restaurant with a bad review.

So my point is, reviews are opinions, they are personal, and many things feed that opinion and sometimes it is not the food.

So try a place yourself a couple of times, anyone can have an off day, before you sign off on them completely.

And if a restaurant affects you enough to share it here good or bad, please let the management know either in person, by phone or email whether. Nothing can improve unless someone is made aware and everyone appreciates a compliment.

 

[derba]

Hello. Yes, I am Derba913, and I am one of the owners of JC's Off the Hook. I do want to apologize for my knee jerk reaction in the responses above. I was just a Mama bear trying to protect my 'baby'...

We have been a part of Grayton Beach for 35 years. This has been a labor of love. We want to provide a gathering place for good food and good times.

In order to acheive this, we need and want your feedback. The owners and kitchen manager are highly visible throughout the restaurant and are always available to hear your thoughts.

It is my wish that anyone who is unhappy with their dining experience will let one of us know so we can address the situation or make amends. Give us a chance at that time to take care of it. I can't stress this enough - if we don't know, we can't fix it, and we want you to leave satisfied.

We are new and growing - this continues to be a learning experience! We hope to be a part of this community for quite a while.

Thank you for listening to my point of view, and we hope to see you soon.

 

[Green Knight]

Hello. Yes, I am Derba913, and I am one of the owners of JC's Off the Hook. I do want to apologize for my knee jerk reaction in the responses above. I was just a Mama bear trying to protect my 'baby'...

We have been a part of Grayton Beach for 35 years. This has been a labor of love. We want to provide a gathering place for good food and good times.

In order to acheive this, we need and want your feedback. The owners and kitchen manager are highly visible throughout the restaurant and are always available to hear your thoughts.

It is my wish that anyone who is unhappy with their dining experience will let one of us know so we can address the situation or make amends. Give us a chance at that time to take care of it. I can't stress this enough - if we don't know, we can't fix it, and we want you to leave satisfied.

We are new and growing - this continues to be a learning experience! We hope to be a part of this community for quite a while.

Thank you for listening to my point of view, and we hope to see you soon.

In Post 24 you emphatically stated you are not the owner or manager of JC'S...now in Post 40 you are saying you are one of the owners.....I don't think you are doing much good in generating goodwill or trust in your place when the owner is lying on a public message board than backtracking a day later ...good luck in the business cause it appears you will need it with what I am seeing

 

[Minnie]

I don't know Debra, have not eaten at JC's but I do know Net forums and for some they are hard to get a handle on. And I know the restaurant business personally and believe me it is hard especially now.

For one thing on this forum, the edit feature times out. You only have a limited time to edit what you have said, many forums allow the edit feature to always be an option and personally I like that option.

So if you respond emotionally and come back later to realize that was not a good thing, you can not edit your words, so you have to own up to them, which she did.

Many times, as Debra said, we respond with our emotions and give as she said a Knee Jerk response.

Definitely she should have owned up to her involvement, but she responded as she said, as someone defending something, not thinking without emotion.

She apologized, which is hard to do, the worst meal ever is eating crow.

I say accept her apology and truly if you don't; to me that says more about the person refusing than the person offering.

Everyone has bad days.

 

[Mermaid]

I don't know Debra, have not eaten at JC's but I do know Net forums and for some they are hard to get a handle on. And I know the restaurant business personally and believe me it is hard especially now.

For one thing on this forum, the edit feature times out. You only have a limited time to edit what you have said, many forums allow the edit feature to always be an option and personally I like that option.

So if you respond emotionally and come back later to realize that was not a good thing, you can not edit your words, so you have to own up to them, which she did.

Many times, as Debra said, we respond with our emotions and give as she said a Knee Jerk response.

Definitely she should have owned up to her involvement, but she responded as she said, as someone defending something, not thinking without emotion.

She apologized, which is hard to do, the worst meal ever is eating crow.

I say accept her apology and truly if you don't; to me that says more about the person refusing than the person offering.

Everyone has bad days.

Minnie, no one sermonizes as well as you do.