They can't do anything anyway. They have no power what so ever. Even if you file a complaint, it doesn't do any harm to the company.
Who was the photographer?
Better Business Bureau question
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They can't do anything anyway. They have no power what so ever. Even if you file a complaint, it doesn't do any harm to the company.
Who was the photographer?
Patricia is all over the place it seems. Do you think that she knows this shot which she titles, "Seaside," is really Rosemary Beach (link)?
Seaside
Haven't we seen this company being complained about before on SoWal.com?
one of the palm beach photos is of the boca raton resort and club.
This is Patricia and I am the lady with Emerald Beach Weddings.I have recently had horrible service from the wedding company we used at the beach when we got married. I want to spread the word that the company is not the best to use. We had a wonderful wedding but they have now repeatedly lied to us about shipping our pictures. Does any one know which Better Business Bureau to contact for the Seagrove area?
The things Susanna is posting is not true. Susanna has asked for reduced rates and discounts all through the planning process of her wedding. Susanna received all of her photos in the time promised. We have registered postal receipts to prove when they were delivered.
What Susanna did not post is we gave her the option of doing weeks of retouching blowing hair out of faces and hair flying straight up in the in the wind at no additional charge.
It was windy on the beach the day of Susanna's wedding and her hair along with her wedding party, and her family had hair blowing straight up in the wind and hair blowing across their face. I cannot control the wind however I took six weeks working with over 200 photos in adobe photoshop and retouching pixel by pixel to make every photo perferct without hair in blowing all over the place. In an email we gave Susanna the choice to wait the extra time for the retouching or to get the photos with the wind blown hair. Susanna asked we take the extra time to retouch the photos. The beach is unpredicatable for weather.
They asked for many items that they did not pay for. Susanna and her husband wanted a $10,000. ceremony for $1395.
Susanna even complained minutes before she walked down the isle about her "sister-law to be, her own relative ripping her off" because (Logan her husbands sister) did not provide the flowers she paid for. Susanna's sister in law provided all the flowers for the ceremony and the reception and they some of the best arrangements I have ever seen. The flowers were flown in from California.
Susanna creates "ugly drama" and all is fair play when someone like this posts messages that are not true. Susanna parents would not attend their daughter's wedding because of all the drama Susanna creates. This is what her own guests at her wedding told the minister and myself!
We also went out and visited beach houses for Susanna before her wedding. They ended up using one of the houses we found for them.
Our company has a signed letter from Susanna after she received her photos thanking us for the extra work for the retouching , stating it was worth the extra time to wait for such high quality photos, and she would not of changed a thing with the wedding.
If anyone cares to see the postal receipts, proof of delivery, or the letter I will be happy to email it to you.
With this type of business we deal with hundred of wedding couples. We have never had a complaint from the B.B.B Please feel free to check.
We have had only a few couples bounce checks or give us bad credit card numbers which you can expect with any business this is the only time we do not deliver a product.
I will not resolve this kind of conflict just because of a posting
Wow, Patricia, you side of the story certainly adds some balance. Perhaps you instead of proving your case on this story, you could share some letters of referrals from some of your other satisfied customers. It really sticks to have your name and reputation dragged through the mud if the allegations were not true. Having plenty of testimonials from other customers may help others realize that this particular case may not be the norm and should be looked at with a question mark.
Patricia. There are always two sides of the a story and thank you for taking the time to post. Hmmm...these situations are always so interesting...who do you believe?
From some other threads:
Definitely sounds like jones8401 enjoyed the wedding, and is only upset about the delay in receiving the photos. She did recognize in that first post above the fact that you had been booked solid since her own wedding. That was posted on July 28.
There is certainly a few question marks in my mind, and the truth is that we SoWallers will never know the entire truth, even if you guys duke it out right here, posting letters, emails, postmarks on envelopes, etc. Save all of that for a court if need be, but in my opinion, both of you can save yourselves some face, and not get as worked up about it by leaving it right here. This can continue and get really ugly, or it can end here with both cases having stated their side. One's true character shines through when times get tough. ;-)
I can understand why Emerald Beach Weddings would seem sketchy... Patricia and her husband (Bill Jefferson) own and run the business. She does weddings all over Florida from the panhandle to Key West. So, she lives part of the time in SOWAL and part in central Florida. I remember her telling me about the mid-west connection but I can't remember the details. I think she has family there or used to live there... again the details have slipped my mind. She did a great job on my wedding. It has been a little slow getting the pictures back (she has been booked solid since May). Hopefully they will be in the mail today, then I can let you know how they turned out. Other than that I have absolutely no complaints!!! If you want I can send you some of the pics I have of what she did for my wedding.
Definitely sounds like jones8401 enjoyed the wedding, and is only upset about the delay in receiving the photos. She did recognize in that first post above the fact that you had been booked solid since her own wedding. That was posted on July 28.
There is certainly a few question marks in my mind, and the truth is that we SoWallers will never know the entire truth, even if you guys duke it out right here, posting letters, emails, postmarks on envelopes, etc. Save all of that for a court if need be, but in my opinion, both of you can save yourselves some face, and not get as worked up about it by leaving it right here. This can continue and get really ugly, or it can end here with both cases having stated their side. One's true character shines through when times get tough. ;-)
Patricia and thanks for adding more to this storyPatricia is all over the place it seems. Do you think that she knows this shot which she titles, "Seaside," is really Rosemary Beach (link)?
Seaside
Haven't we seen this company being complained about before on SoWal.com?
Hi smiling Joe,
I travel to Iowa because my parents who are in there eighties live there.
One year ago my brother suddenly died of a heart attack so my children and I try to spend as much time with my family as possible. Life is short and you never know what will happen next. I do not like going from 70 degrees to 5 degrees and snow but my mother and father might not be around next summer!
I am a photographer of twenty two years I always traveled with my job and my mother helped care for my girls when they were little. This why now it is so important for me to be there for them.
Patricia