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Guest Services Manager

Discussion in 'Employment' started by 360BlueProperties, Jul 13, 2015.

  1. 360BlueProperties

    360BlueProperties Beach Comber

    Joined:
    Mar 18, 2014
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    360 Blue is looking for an experienced Guest Services Manager to take our guest experience to the next level.

    Our Guest Services Manager should be a service-oriented, business-conscious, problem-solving powerhouse. The Guest Services Manager brings customer needs to the forefront with their love of the beach, passion for quality and insistence on top-tier service. They fully understand and appreciate the importance of our customer's happiness and are willing to get innovative to ensure they have the best experience possible. Their positive attitude is infectious and allows them to never get discouraged while making vacation dreams a reality.

    Our guests' experience is shaped in many different ways, and as our Guest Services Manager, you will be at the helm of them all, including: over-the-phone contact from our communication center in Blue Mountain Beach, through personalized emails and IMs as well as occasional face-to-face meetings. Your extensive knowledge of our inventory and the 30A lifestyle will establish you as a memorable ambassador for the 360 Blue brand. Your enthusiasm for 360 Blue and our customers is completely contagious and you can't help but spread the word.

    YOU. . .

    - Are self-motivated and confident in your ability to communicate
    - Possess a positive attitude and excellent problem-solving skills
    - Have customer service or guest relations experience
    - Love making people happy and want to help everyone feel great
    - Are well organized with a strong sense of ownership and accountability
    - Can lead by example and manage a team
    - Are capable of working well with others as well as independently
    - Know or want to learn as much as possible about our inventory, scenic 30A, our business and more
    - Have, at some point in life, taken a vacation and loved it

    WE. . .

    - Value self-awareness, intellectual honesty, judgment, empathy and positive energy -- often over career experience
    - Work hard because we love what we're doing, but also believe in balance
    - Will back up our talk with a competitive compensation and benefits package, challenging projects, random acts of team-wide fun, awesome coworkers and the rare family atmosphere that also values individuality
    - Are committed to building a unique, fun and successful vacation experience through our Guest Relations team
    - Are excited to hear from you

    To apply, please send resumes to taylor@360blue.com
     

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