No worries! My wife and I can't wait to try Mitchell's out... I've owned several businesses over the years, including a small independent restaurant, as well as a franchise (which didn't go so well)... A lot of people automatically assume that "chains" are big corporate entities (and therefore something to shun), but the reality is that behind most of those impressive storefronts, there's a "mom and pop" who've invested their life savings to buy that franchise, and to build it up, just like any other small "independent" business... And they're busting their behinds to try to make the business work. Big doesn't mean bad...in fact, more often than not, it means they're doing something very right. My point is, I support businesses that provide the best product, friendly service, and those that strive to be good-standing members of the community. After all, that's the American way!