Mediacom bill

[Teresa Cline]

Last week, an Embarq rep told my husband that we could get DSL. He was absolutely sure of it. Their web site also indicates that we can. This, after 2+ years of pestering Sprint, looking for something better than dial-up, then waiting for someone that was supposedly putting in wireless service (glad I didn't hold my breath), and finally having WildBlue installed for satellite internet in June. I'm iffy on the satellite; often pictures don't display as they should...but it is MUCH better than the dialup we had, except it doesn't work when it is raining.

So, can anybody else on the east end of E. Point Washington Road, or in the Point itself, get DSL?
I'm under a contract with Wildblue, but for future reference...

Hi ShallowsNole,
I am off or E. Point Washington and i have high speed internet with Media Com. I just did a speed test and i am at 4.24 mbps. I dont have too many complaints about Media com and I do have their phone -internet-tv sevice package.

 

[Smiling JOe]

Hi ShallowsNole,
I am off or E. Point Washington and i have high speed internet with Media Com. I just did a speed test and i am at 4.24 mbps. I dont have too many complaints about Media com and I do have their phone -internet-tv sevice package.

TCline, I think MediaCom's lines stop not too far after the turn off to your house. The last I heard, the lines stopped at The Woods, and for some reason, they don't like to extend the lines. So for now, I don't think Mediacom is an option for ShallowsNole.

 

[ShallowsNole]

There isn't much that's an option for me. Thanks!

 

[danhall]

I think there is just a lack of infrastructure here. I have had issues with both of these services.

grades:
Mediacom customer service: D+
MediaCom connection speed: B

EmbarQ customer service: B+
EmBarQ connection speed: D-

that's my experience.....

 

[pk305]

Well this explains our latest increased Mediacom bill....which is on my DO LIST tomorrow to check on!!
Anyway, very pleased with the connection speed and thankfully haven't had to deal with the customer service part yet.
Slow speed would freak out too many people in our family!!
btw....we're in Eastern Lake area
I'll try the....maybe we should switch tactic and see if that helps!! Thanks for the heads-up on this;-)