I talked with a neighbor two days ago who has been with a large local management co for several years now. He pocketed $4k all of last year. He's disgusted. Another neighbor who manages it directly brought in 8 times that amount without a single negative incident. I'm sure that's not always the norm but $28,000 add'l cashflow raises some eyebrows.
Management companys priorities lie in making a profit for themselves. Not the homeowner. If they average 3 booked months out of every year per property I'm guessing they would have a banner year. Do any management companies guarantee a specific number of bookings?
A good friend of mine uses another homeowner who guarantees a minimum 50% booking at full rental rates. She limits herself to just a handful properties all within Rosemary, Seacrest & Seagrove. She's been doing this for the last two years now and all the homeowners I've contacted are thrilled with her results. She handles all issues and sends them a check less her fee. Two of her properties sold and I'm considering taking her up on her services.
It raises my BS meter. Keep in mind that people will always lie about their finances. It also depends on the rental company. I know of one local company that used to have a business model designed on getting an owner to sign a year contract and then making money off of maintenance fees, regardless of how well the unit rented.
Again it comes back to the issue that Paula raised, how much of a headache are you as the owner willing to deal with?