Boo to Tarpon Club at Bud & Alleys

[RiverOtter]

Jill is a sweetie pie! You will adore her.

Got any pix

 

[Smiling JOe]

Got any pix

plenty, and she is cute, RiverOtter, but I think I will refrain from posting them. Just go see her in person at B&A's next time you are in town. Ask for Jill.

 

[scooterbug44]

Jill, we love and appreciate all of you! Don't let a few sour grapes spoil your day! I've never had bad service there.

 

[Smiling JOe]

Jill, we love and appreciate all of you! Don't let a few sour grapes spoil your day! I've never had bad service there.

It is great that you believe in a long-lived establishment like B&A's, but based on the first poster's comments, I don't think she sounds like a sour grape. We all expect a certain basic level of service when we patronize businesses. With B&A's being The place to eat in Seaside, maybe expectations of guests are raised, but still, basic business practices must be met, in order to please the patrons, or would be patrons in this case.

Running a popular restaurant is a difficult task. I know, because I've done it. It takes screwing up only a couple of guests' evening, to start going downhill. Personally, I'm glad to see Dave on SoWal.com, apologizing for the bad experiences. Dave didn't make excuses. He just listened, apologized, and is taking action to improve his business. That means everything in my book. Truly, the only way to improve is to know what you are doing right and what you are doing wrong. (Keep doing more of the right and less of the wrong.)

 

[scooterbug44]

Probably should have said "a few negative comments" instead of "sour grapes".

I am glad that someone else's negative experience was brought to the attention of the owner and staff, but I've never had one, so I will continue to wholeheartedly support the place.

 

[rosebud]

Jill is the consumate bartender ~ fast, sweet, smart and just a dahlin' girl.

 

[RiverOtter]

Jill is the consumate bartender ~ fast, sweet, smart and just a dahlin' girl.

Got any pix

 

[Beach Runner]

I love going to the Tarpon Club for lunch - great view of the beach. Like the sweet potato fries, grilled tuna salad, and Cuban sandwich. We've never had bad service there.

We have been annoyed a few times upon arrival when we wanted to get our name on the list and were totally ignored for an unacceptable amount of time by the staff.

 

[30A Skunkape]

Got any pix

Git yer head oudda da terlit

 

[SHELLY]

Dear Sowallers,

There is no excuse for anyone to experience poor, inattentive and rude service at the roof bar. There is no excuse for anyone to be treated that way anywhere much less the bar and restaurant I own. I want to be very clear that I take any negative experience a customer has at Bud & Alley's very seriously. To say I don't care is simply not true.

Being in the food business means being in the people business and everyone and every place has an off day from time to time. I am looking into this situation and improvements will follow. I value any and all input from Sowallers and all guests. Food should be available until 1:30 a.m. guests should be served promptly and with a smile. Again, thanks very much for your input.


Dave Rauschkolb

Dave,

How many nights a week (especially Fridays and Saturdays) do you spend over at B&A's during high tourist season?


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