Thnaks so much for your feedback.
I believe we will definately try to stay there now. As far as poor customer service: They never replied to any of my requests for general info or rental. I went thru their website. Finally, I called (I mean, who uses the phone anymore for this kind of request or inquiries?) and someone said they had gotten the emails but they don't do the actual rentals. I was surprised that no one had made an attempt to answer or help (after my numerous emails) or forward the info on to whomever! I finally just gave up and figured they were more interested in sales. It was back during the winter when I had tried to contact them so maybe it was not the best time!
But thank you for the good word. (which rental co. do you go thru?)
I believe we will definately try to stay there now. As far as poor customer service: They never replied to any of my requests for general info or rental. I went thru their website. Finally, I called (I mean, who uses the phone anymore for this kind of request or inquiries?) and someone said they had gotten the emails but they don't do the actual rentals. I was surprised that no one had made an attempt to answer or help (after my numerous emails) or forward the info on to whomever! I finally just gave up and figured they were more interested in sales. It was back during the winter when I had tried to contact them so maybe it was not the best time!
But thank you for the good word. (which rental co. do you go thru?)