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Do we need a TDC?

Dawn avatar
Beach Fanatic
7,834 views
It was posted here recently that if business wasn't so good that people wouldn't be so critical of our South Walton TDC. True or not true?

The question is: is business good because we have a high-functioning TDC or does it not matter? Should the TDC just take care of the beaches and walkovers, beach safety and such, or should they be actively marketing our area? Do you have to keep spending to get people here?

I have an educated guess that business owners, especially bed tax collectors, are thrilled that business is so good and that the TDC is on top of things. Also that BP money came in and our TDC was on top of things and got a great share of it and was ahead of the game. That the big players watch the TDC very closely and keep them in line and actually guide them.

On the other hand, ordinary folks who don't rely on tourist dollars, (or think they don't) would rather not have so many tourists.

\ from yesterday's BCC meeting /

TDC Director Dawn Moliterno said the bed tax collection for March was a 58% increase. The TDC won 11 marketing awards. During a discussion, Pat Blackshear told the commissioners the TDC Beach Accesses are full and she wants the commissioners to begin looking at addressing the needs for additional access space.


Moliterno said the recent events in Okaloosa do not reflect the way TDC’s operate. She reminded the commissioners the Walton TDC went through a vigorous financial review and as a result policies were adopted. She said, when dollars come in, they go to the Comptroller and she has a spending authority of $25,000. Moliterno said the TDC does not hold the checkbook. She said the fiscal responsibility with the BP grant is not taken lightly.


Commissioner Larry Jones suggested the BCC and the TDC Board schedule a joint meeting to address the issues that have come before them so as they move forward they know what is expected. He said he wants to thank them for their service. Commissioner Comander agreed, saying she does not want anyone on the TDC Board to think they are not appreciated. The meeting will look at the goals of the TDC.

What should be the goals of the TDC if different than what they are now? Tourism is the only game in town. Should we continue to feed the golden goose or spend time and money diversifying Walton's economy?

Thoughts?

Replies

49
Banned
#27
I see that the Daily News is doing a survey. So far the responders favor getting rid of the Okaloosa TDC. If there were no TDC, bed tax money could be put aside for the next hurricane. But a lot of people want to waste it now while it's hot.
Lake View Too avatar
SoWal Insider
#28
"Waste it now while it's hot." That is the perfect motto for our current TDC. GraytonGirl had a great concept. Using TDC money (which, apparently, is "overflowing") to purchase and preserve endangered beachfront property. Eastern Lake Inlet comes to mind. There have been overtures from the owners of this property, affecting the inlet, to sell it to the county. This has been going on for years. The county doesn't seem to have the money, but The TDC apparently does. Four million dollars to preserve the enjoyment of one of our greatest natural treasures for our grandchildren and their grandchildren, seems a little more important than whether the TDC can erect a "discovery center" for people who have already found the beaches of South Walton.
Grayton Girl avatar
Beach Fanatic
#29
Ggirl,

I'll pass that info along. That's not the way it was explained to me.

Beach SiO2:

I get the impression that you might be on the TDC board or perhaps a TDC employee. If that is so, I am disappointed that you have not received appropriate counsel about how TDC funds can be spent.

While I do not purport to be an expert, the information I provided was gleaned from a 2-hour research session on the internet. I am tired of hearing that "the TDC is prohibited by statute from doing X or Y" or that it would be "illegal" to use TDC funds in one way or another.

I looked up the statute, and I read it, then I looked up Attorney General Opinions, which are legal opinions given to elected or appointed officials. I read a number of AG Opinions that had to do with TDC expenditures all over the state. What I am reading convinces me that TDC funds can be spent on land, capital improvements, etc. as long as the county commission, which is the governing body of the county, makes a factual finding based on evidence and the peculiar conditions and needs of the area, that the spending of the funds will promote tourism.

I agree with JDarg that the TDC would be well-served by making sure that once visitors have arrived, they have a wonderful and safe time at the beach. Acquiring additional beach accesses, improving the bike path for safety, providing additional security for our busiest times - all of these would serve to enhance the visitor experience for those who come to our area. We want them to leave happy, so they will tell their friends and loved ones about their wonderful experiences in Sowal. The fact that these same desires (for instance, beach access, bike path safety, additional security) would also serve to improve the lives of those of us who live here, does not make these goals or projects somehow "unavailable" for TDC funds.
lenzoe avatar
Beach Fanatic
#30
There have been overtures from the owners of this property, affecting the inlet, to sell it to the county. This has been going on for years.

I hadn't heard that rumor. If true, now would be a good time for the county to buy while prices are at the low point.

Whether it's the Eastern Lake inlet or some other sites, I've always wondered why the County didn't seem to be active in trying to increase access points. Improving existing accesses and adding parking to existing accesses is good, but that's not the same as actually increasing access land.

Public companies have buyback programs that they use to increase the value of their own stock. This would be a similar concept -- buying land to increase the public value of the beach. Boulder Colorado had a pretty extensive greenspace development program where the county actively rezoned and actively purchased new greenspace for public use. When I left there 20 years ago it had one of the greatest public park systems in the country and a really great quality of life factor. Hi tech companies as well as tourists were flocking to Boulder because of that quality of life factor.
Beach Fanatic
#31
By all means let's constantly evaluate and adapt, but I have to say whenever I hear people say we don't need to advertise I think they are either ignorant, or want fewer visitors.

Sure the internet is a great resource and this site alone is probably responsible for 1/2 the tourists but competition is fierce out there. Destinations have gotten smart and if you don't keep up you'll lose out to a thousand other beach destinations. The SWTDC marketing is light years ahead of where it was even a couple of years ago. The current staff (Dawn Moliterno has done an amazing job) and LKM agency has brought us out of the stone age. Their website, while not great is a ton better than it was (useless).

Having said that, there are ways to do it a lot cheaper. Getting travel articles written is practically free and brings in tons of folks and reinforces and reminds people who already have been here. Don't underestimate the fact that kids are now bringing their kids here - but you still have to stay on em and woo em. But look at all the events we have here now!!! Too many to keep up with!

Youtube!!??!! Helllooooo??! This video has over 22,000 views - it ain't rocket science people - send your bed tax money to SoWal website---

[video=youtube_share;H1cvfQ7KehM]http://youtu.be/H1cvfQ7KehM[/video]
Beach Fanatic
#32
I do believe having a TDC and a visitor's center is important. The BP money and the commissioner currently heading the advisory council have them in the public (critical) eye more. I see that they are making an effort to be more transparent and businesslike. ALthough the visitor center location idea was talked about last year and not hidden like some people try to claim, any smart developer will tell you to go to the neighbors first and include them in the process. In this case the neighbors is all of South Walton. First thing you do is bring forestry, SWCC, and other interested parties to the table and ask them for guidance. This is PR 101.
Beach Fanatic
#33
i talk to a lot of visitors, both people I know or complete strangers (I am a little chatty:roll:). Anyway, they always tell me the following reasons they chose this area:

1. Made vacation plans with family members who vacation here
2. Made vacation plans with friends who vacation here
3. Grew up in the southern states and have ben visiting the panhandle since they were small, sometimes generations visiting the area.
4. In the case of spring break, don't want to be the only family left behind in a zip code/school group when they all come here- oh the horrors! the kids would be ostracized.
5. Booked a stay in Destin or PCB, went for a sightseeing drive, and found 30A.
6. Southern Living reader. If Southern Living says to go somewhere, well then you better go there. Garden & Gun rapidly gaining on them with the young, hip, and wealthy group.

Most really all go back to word of mouth. Every single friend of ours that vacations here now, does so because we "introduced" them to the area years ago, and now they bring other people, and so on and so on. Making sure the visitors experiences WHILE THEY ARE HERE is the most important function of the TDC- because our visitors ARE the marketing tool.

I would really like to see figures of how many people were burning up the flight paths coming here from places like Chicago, DC, etc. Would that marketing money have been better spent on more events to get larger numbers our large regional markets? Why do we have to worry about getting visitors from big cities outside of the south?

I think you have some valid points, but not going far enough. Your point 5. - South Walton is a lot more than 30A. Most of the people who stay in Sandestin or Miramar Beach think they are in Destin. It is important for them to know they are in South Walton! Why? So they don't go back and tell those friends and family members what a great time they had in DESTIN! A visitor's center is a lot more than just trying to get people to visit. It is meeting space, offices, education and info center...

If somebody simply stops to use the bathroom and sees a rip tide chart on the bathroom wall and later survives a rip tide because of it that is huge!

But also they might learn of something like YOLO or Eden Gardens or Biophilia Center that makes them tell a friend, or book a wedding, or book a return trip and on and on. New customers cost ten times more to recruit than retention of an existing one. And I definitely think we could snag new visitors traveling between panama city and destin...

Maybe have a small visitor's center somewhere on 98 and a main one on 331.
Beach Fanatic
#34
The issue with the current TDC space being maxed out becomes irrelevant when you believe the TDC should be smaller. Why it was constructed over a retention pond, I will never know. But the building can't be that bad if the TDC was going to give it to the Division of Forestry. I would support a very small TDC. When we moved from Columbus, Ohio to Louisville, Kentucky, we had never heard of the Destin/South Walton area. However, we quickly found out that almost the entire east end of Louisville headed there every spring break. Just about everyone I've spoken to regarding how they first came here to visit has told me they heard about our area from a friend, etc. I agree with JDarg about the beach access limitations. Just think if every condo and house that was constructed during the "flip" craziness was filled to capacity - can you imagine what 30a traffic would look like?
Beach Fanatic
#35
The issue with the current TDC space being maxed out becomes irrelevant when you believe the TDC should be smaller. Why it was constructed over a retention pond, I will never know. But the building can't be that bad if the TDC was going to give it to the Division of Forestry. I would support a very small TDC. When we moved from Columbus, Ohio to Louisville, Kentucky, we had never heard of the Destin/South Walton area. However, we quickly found out that almost the entire east end of Louisville headed there every spring break. Just about everyone I've spoken to regarding how they first came here to visit has told me they heard about our area from a friend, etc. I agree with JDarg about the beach access limitations. Just think if every condo and house that was constructed during the "flip" craziness was filled to capacity - can you imagine what 30a traffic would look like?

Yeah and there was another 50,000 units on the drawing board. When we start getting big subdivisions in SoWal and Freeport imagine the parking and access problems we'll have. The old building was to be destroyed and the land given to forestry.
Beach Lover
#36
Since we have so many vacant dwellings in Walton county, perhaps the TDC needs to concentrate on bringing in permanent residents.
beachmouse avatar
Beach Fanatic
#37
Population growth is strong in Walton County- some of the fastest in the Southeast. But a lot of those folks that do buy are aiming for the sub-$250K purchase or alternately renting, not getting the $500K 'entry level' home south of 30-A that seems to be rather overbuilt for the area.
Jim Tucker avatar
Beach Fanatic
#38
Since we have so many vacant dwellings in Walton county, perhaps the TDC needs to concentrate on bringing in permanent residents.
That is the perfect MISSON fo a TOURIST org! :sarc:
lenzoe avatar
Beach Fanatic
#39
I would really like to see figures of how many people were burning up the flight paths coming here from places like Chicago, DC, etc. Would that marketing money have been better spent on more events to get larger numbers our large regional markets? Why do we have to worry about getting visitors from big cities outside of the south?

I think you make a lot of valid points, and I agree that visitor experience while in South Walton is critical, which is why things like keeping the beaches clean and safe is critical, and why negative experiences like trash on the beach and overcrowding with loud obnoxious visitors of whatever age should be minimized.

However, if you're ever going to get to develop a more robust year-round economy, I think you need to draw from a wider audience than the South. You can argue about the most effective way to do that and whether what the TDC is doing is effective for that, but I don't think trying to expand the the market outside of the South is a bad idea.
30A Skunkape avatar
Skunky
#40
In regard to the original post title, I say "no"! Good lord, it looked like July 4th at Seaside last night with people on top of people. I know heads in beds are good, but there has to be a tipping point where crowds make this place unattractive. I don't see a need to advertise, advertise, advertise...Maybe run advertising campaigns every other year in select media. In off years devote funds to improving beach access, etc. Or just disband the TDC-I'm sure we would all survive just fine.
Jdarg avatar
SoWal Expert
#41
We need to play catch-up with our tourist infrastructure very soon. It seems the TDC has become mostly a marketing/PR firm, and while it is great that so many people are coming here (mostly not because of the TDC efforts, I suspect, or mayeb 50/50 because i am feeling generous this morning), we are currently at capacity at the beach accesses- which is THE reason people come to South Walton. There needs to be a shift in philosophy- shouldn't we be caring just as much about the visitor AFTER they get here as we care when spending all that marketing money to GET them here?

I am all about the idea of rolling the TDC in with the Chamber- a little Google research showed that many (maybe the majority) of cities operate this way. I have not heard one valid reason why this cannot happen.

*Find the way to improve the beach accesses- buy the land, build the parking, walkways, restrooms, lifeguard stands, beach education info stands, picnic areas. I know there is a way that this can be done.

*Improve the 30A bike path (death path)- especially decent bridges across Western Lake. Keep it maintained and functional. There is going to be a really ugly accident on one of those Western Lake bridges very soon.

*Help manage heavy visitor weeks (like spring break) better- use TDC funds to pay for extra security or whatever it takes. Have the TDC take the lead in working with the different resort communities on ways to manage the springbreakers- like help them get the plan in place before they arrive.

*Have more public recreation facilities- not every visitor stays in a place with a pool and tennis courts. Help fund a public pool South Walton- it would be used by visitors, and used for training for our lifeguards. It would be filled with snowbirds in the winter, swim meets, and tourists when the flags are red and they can't get in the water.

I have more ideas about some useful functions of the TDC- but have to get moving this morning-
Beach Fanatic
#42
The reality is that we need a Tourism Infrastructure Council. Since we live in the internet world most already have creative websites to find renters. Marketing will be the least of our worries over the next few years as the lack of infrastucture to support the numbers of people already here will quickly turn into a negative association with the 30A area to vacation safely and conveniently. The mission of the TDC needs to change now before we start having more negative feedback from visitors. Since infrastructure issues are not as glamorous as marketing a paradise this is going to be a big problem to convince enough people that we need to change our ways before it is too late. How many more tragic events do we need before we wake up and smell the urgency?
Zebraspots avatar
Beach Fanatic
#43
I was thinking that a new Western Lake pedestrian and bike bridge named after Mr. Modica would have been a better thing for Gaetz to have pushed through the legislature than the 30a name change.
Andy A avatar
Beach Fanatic
#44
It is really nice to see the positive and visionary posts here regarding our major industry, tourism. I would submit that much of the bed tax money could be put in a trust fund to be accessed for use to build beach accesses where possible, visitor information kiosks, manned by our youth looking for summer jobs and funds to be used for beach restoration after tropical storms and hurricanes. I see no shortage of tourists on the beach. The bed tax money can be put to better use than it now is. The money could also be used for better enforcement of beach regulations in a curtious manner.
Jdarg avatar
SoWal Expert
#45
The immediate - cease all activity on this Discovery Center in any way, shape, or form until the after the BCC election. No discussion of the building until the actual functions of the TDC are examined - working on this building is putting the cart before the horse. There will be 2 new commissioners for sure after the election, maybe 3- why do we want possibly half of the BCC making these decisions when it is possible that 3 won't be around?
Beach Bimmer avatar
Beach Fanatic
#46
The immediate - cease all activity on this Discovery Center in any way, shape, or form until the after the BCC election. No discussion of the building until the actual functions of the TDC are examined - working on this building is putting the cart before the horse. There will be 2 new commissioners for sure after the election, maybe 3- why do we want possibly half of the BCC making these decisions when it is possible that 3 won't be around?

I don't post much anymore, but this post from JDarg sums up what I've heard many other locals feel - TDC, stop the presses on a new building until after the election so that it doesn't appear you and/or any commisioner(s) are in cahoots to push through a new building that may or may not be necessary.

Edited

Beach Fanatic
#47
How do we get our thoughts into the right hands? I realize that each of us need to make more effort to make phone calls and attend meetings but many of us are just trying to raise a family and make a living. Should we start an online petition? The money that the TDC has access to is going to get spent and probably fairly quickly if there is a sense of growing support against new buildings and less marketing and more support for infrastructure (parking, beach access, lifeguards, lifeguard stations, lifeguard equipment, beach improvements, picnic areas, 30A improvements, bike path improvements and the list goes on and on). I am certain that the money could be better in a way that will improve the tourist's quality of vacation which will translate to a very successful marketing strategy.
Jdarg avatar
SoWal Expert
#50
Never mind. Not excellent. Requested meeting date June 26th, 9 am, in DEFUNIAK.

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