Bogie's in Defuniak Springs appalling (merged owner's reply)

[Lollerwaffle]

I have eaten at Bogey's on a few occasions. I used to frequent The Busy Bee Cafe quite often when they owned that as well.

Here is my personal opinion on the whole ordeal. I always enjoyed the Busy Bee for lunch. The people were friendly and chatty, the prices were low, and the food was good.

Since the change to 'fine dining' over at Bogey's, the service just doesn't seem to be on par with a fine dining experience. It seems to me as though the people that run the place are sort of...laid back, quaint, small town folks. They just seem to operate BETTER with that casual lunch cafe atmosphere of Busy Bee. I don't think they're cut out for fine dining. The waiters and waitresses seem very young. The typical sort of people that work quite well with the casual food setting, but aren't refined enough for fine dining.

I'm not going to sit here and bash the hell out of Bogey's, because in general, they are nice people. But I will say that I think trying to do the fine dining thing was a mistake on their part. They don't have the right attitude to really make it work, I think. People expect a whole different experience between normal, casual dinner places and fine dining restaurants. The owner's response was a poor one. It's not something you'd expect to get back from a "high class" sort of business.

 

[CPort]

...and the beat goes on........however,beachhouse25 must have thankfully found the red bar tonight !!

 

[Lollerwaffle]

I wonder if she says "puh-leeeezzzzzzzzzzzzzzz!111one" at the end of all of her statements when she speaks in person too?

 

[Matt J]

I disagree. Everyone has made their point. Give the man a chance to respond. If this witch hunt continues you're not only hurting his business, but the jobs of everyone that works there. Let him respond to the complaints and try to make changes in his workplace to promote better customer service.

Mark

He hasn't and based on his response he doesn't seem to mind that his employees and himself may be unemployed based on a very poor choice of response.

Where is Redbar?

Follow the sounds of hooting, hollering, and the smell of Patchoulli thru Grayton.

Wow!

I think they have certainly gotten their share of criticism and then some!

Yes, that was not the most diplomatic reply, as it just sounded like a harried person's quick attempt at damage control before they headed back to the kitchen, not a prepared response for public consumption. IMO it was not handled well on either end. I know I couldn't work in food service as my response would probably be the too truthful "nothing I do will make you happy as you're pissed off" as well.

Has anyone besides the original poster actually eaten there and had a similar or dissimilar dining experience?

Apparently GraytonKid didn't enjoy there experience either.

I wonder if she says "puh-leeeezzzzzzzzzzzzzzz!111one" at the end of all of her statements when she speaks in person too?

Where does he ever refer to himself as a woman?

 

[Beach House 25]

I wonder if she says "puh-leeeezzzzzzzzzzzzzzz!111one" at the end of all of her statements when she speaks in person too?

Come and meet me... I will be at Fire in the morning... Oh PaaaaaLizzzzz come meet me LOL...
:rofl::rofl::rofl::rofl::rofl::rofl::rofl::rofl::rofl::rofl:

 

[Beach House 25]

...and the beat goes on........however,beachhouse25 must have thankfully found the red bar tonight !!

Yuppers went there and WoW it was packed! Grabbed a quick drink and the wife and I went to Bud & Allies and the Tarpon Bar had another drink..wait maybe 2...naw3 anyhow, It was a great Night out. Sowall has so much to offer and some wonderful folks. I even saw a few Sowallers there laughing and talking.. Life is fun.. Thanks for the directions... Looking forward to Fire in the morning.... See ya there!

 

[Lollerwaffle]

Haha, it's a dude? I guess that female avatar earlier caused me to assume otherwise. My apologies.

 

[Matt J]

Haha, it's a dude? I guess that female avatar earlier caused me to assume otherwise. My apologies.

Insert definition of assume here.

 

[Lollerwaffle]

Yeah, I know. I ought not to assume. I'm new to this forum, however, so I consider it a reasonable mistake.

 

[Diane4145]

1. No excuse! 2. Still, no excuse! 3. OK, so how long does he need to offer a sincere apology and personally email or pm, Cork? 4. "#3 on a google search is probably heartbreaking to a local business owner". Well it should be, but, I doubt it!

Wow, you all are tough. I've been lurking here for quite some time. We just got back from a trip to SoWal yesterday, as a matter of fact.

I work somewhere up the food services distribution chain and I've known my share of restaurant folks and owners. You guys are slamming this guy way too hard. I have never heard of his restaurant; nor have I eaten there. And I'm not saying the original poster is wrong. For all I know this guy is a tool.

But 1. it isn't easy to run a restaurant these days. Obviously this guy is working hard, he's short-handed, its the slower season, and trust me when I say much of his food costs are going up while competition is forcing him to keep his prices lower. For all we know it 2.may be a struggle some weeks to make payroll.

Again, I'm making a lot of assumptions, but it is obviously that he takes his work very personally and that probably came out as very defensive -- as he himself admitted at the start of his post. 3.Give him another chance to reply without flaming him. Maybe he'll do a little more 'groveling' which is what most of you seem to want anyway. And frankly, pointing out that this thread is 4.#3 on a google search is probably heartbreaking to a local business owner.

Most of you are usually so uber-supportive of local businesses that I was surprised to see this thread take such an ugly turn.

Enough of my blabbering.

Mark