kathydwells
Darlene is my middle name, not my nickname
taterbaby said:
I too have Cingular and love it!!!!
Wireless / Cellular Service in SoWal
- Thread starter ShallowsNole
- Start date
-
Trouble logging in? Send us a message with your username and/or email address for help.
I too have Cingular and love it!!!!
taterbaby said:
Is your store here in SoWal? The closest one I've seen is in the little strip plaza by Wal-Mart in Destin.
btw, we are talking family plan here...
hope that is not the store taderbaby owns b/c the customer service there is horrible.ShallowsNole said:
I have Cingular and it works just fine for me when I am there and when I am here. I find it works best when I have it charged and turned on. 
in sowal?? still confused.taterbaby said:
what is wrong with you kittySueshore said:I have Cingular and it works just fine for me when I am there and when I am here. I find it works best when I have it charged and turned on.
jessifunn said:what is wrong with you kitty
Like you don't know! I am crazy!
Hate to burst your Cingular bubble, but I think their signals are not the greatest in this area. I used Cingular for a couple of years in a major city without problem. However, here it is a different baby. Most Realtors who are all over Walton Co will consistantly tell you that Alltel has the best reception here, although there are a few gaps here and there. As for JFunn's wonderful reception, ask her who had to send Kimmifunn a text message last night because of her lack of signal.
Also, please do some quick research online and you will find that Cingular, while having the most customers, also has the worst customer service complaints of all the carriers.
Altell is offering some new features like having up to 10 people on your buddy list where all calls to them are free minutes, no matter what company they use, or if it is a landline or cell. At one time, but I am uncertain if they will still do it (ask), they will let you try their company for something like 10 days to see if you are happy with the reception coverage.
From Clark Howard:
Tips on Cell Phones
? Choose a wireless plan that best meets your needs, whether for local, regional or national. Update!
? If you sign a contract, don't sign for more than one year, and make sure you're allowed, in writing, to test the service for a few days or a few weeks
Clark talks with Cingular rep about FCC - March 30, 2005
Clark talked recently about the FCC?s recent study on cell providers and customer satisfaction. The research showed that Cingular had the worst rating of any company while Verizon had the best rating. In fact, Cingular had three times as many complaints as Verizon. Cingular wanted to rebuke that research, so Clark talked today with a Cingular representative on the air. He said Cingular wanted to ?clarify? that customers may be disappointed, in part, because of the merge between AT&T and Cingular. He said the company is coming up with ways to improve service, including bills that are easier to read, offering customers ?point of sale? descriptions so people know what they?re buying and the 30-day grace period offered. Clark discussed the problems listeners have getting any help from Cingular customer service folks. The Cingular rep encouraged people to write directly to him at company headquarters if they are getting nowhere with customer service. So, give it a try. His name is Mark Siegel, Executive Director of Media Relations. You can e-mail him at </a>mark.a.siegel@cingular.com.
Here is another clip from ClarkHoward.com:
Cell phone industry ranks dead last among consumers - May 19, 2005
What one service do people loathe more than any other? The cell phone industry. USA Today listed the results of several customer service surveys and it was almost unanimous. Consumer Reports, for example, noted that the cell phone industry ranked lower than any other industry ever. Only 45 percent of people who use cell phones don?t ?hate? their phone. J.D. Power?s survey showed the cell phone industry as dead last after the airline and utility industries. Why do cell phone companies manage to do this? The same report showed that it?s because the companies cram contracts down customers? throats. Theses companies are basically afraid of losing you because they treat customers so poorly, so they keep you tied to them with contracts. A site where you can rail on your company is escapecellhell.org. There are a small handful of companies that stand above the rest because they have simple plans and no contracts. They are Metro PCS, Cricket Communications and Virgin Mobile USA. Think of switching to one of these plans if you?re tire of being treated poorly.
Want to get rid of hefty penalties for early termination of cellular service contracts, go here to take action.
Also, please do some quick research online and you will find that Cingular, while having the most customers, also has the worst customer service complaints of all the carriers.
Altell is offering some new features like having up to 10 people on your buddy list where all calls to them are free minutes, no matter what company they use, or if it is a landline or cell. At one time, but I am uncertain if they will still do it (ask), they will let you try their company for something like 10 days to see if you are happy with the reception coverage.
From Clark Howard:
Tips on Cell Phones
? Choose a wireless plan that best meets your needs, whether for local, regional or national. Update!
? If you sign a contract, don't sign for more than one year, and make sure you're allowed, in writing, to test the service for a few days or a few weeks
Clark talks with Cingular rep about FCC - March 30, 2005
Clark talked recently about the FCC?s recent study on cell providers and customer satisfaction. The research showed that Cingular had the worst rating of any company while Verizon had the best rating. In fact, Cingular had three times as many complaints as Verizon. Cingular wanted to rebuke that research, so Clark talked today with a Cingular representative on the air. He said Cingular wanted to ?clarify? that customers may be disappointed, in part, because of the merge between AT&T and Cingular. He said the company is coming up with ways to improve service, including bills that are easier to read, offering customers ?point of sale? descriptions so people know what they?re buying and the 30-day grace period offered. Clark discussed the problems listeners have getting any help from Cingular customer service folks. The Cingular rep encouraged people to write directly to him at company headquarters if they are getting nowhere with customer service. So, give it a try. His name is Mark Siegel, Executive Director of Media Relations. You can e-mail him at </a>mark.a.siegel@cingular.com.
Here is another clip from ClarkHoward.com:
Cell phone industry ranks dead last among consumers - May 19, 2005
What one service do people loathe more than any other? The cell phone industry. USA Today listed the results of several customer service surveys and it was almost unanimous. Consumer Reports, for example, noted that the cell phone industry ranked lower than any other industry ever. Only 45 percent of people who use cell phones don?t ?hate? their phone. J.D. Power?s survey showed the cell phone industry as dead last after the airline and utility industries. Why do cell phone companies manage to do this? The same report showed that it?s because the companies cram contracts down customers? throats. Theses companies are basically afraid of losing you because they treat customers so poorly, so they keep you tied to them with contracts. A site where you can rail on your company is escapecellhell.org. There are a small handful of companies that stand above the rest because they have simple plans and no contracts. They are Metro PCS, Cricket Communications and Virgin Mobile USA. Think of switching to one of these plans if you?re tire of being treated poorly.
Want to get rid of hefty penalties for early termination of cellular service contracts, go here to take action.