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SHELLY

SoWal Insider
Jun 13, 2005
5,770
803
Beach Runner said:
We had American Strategic for two years when they cancelled on us for no apparent reason.

That's probably why they have a good finanical backing...they take the premiums for a while, then cancel...get another client and take the premiums for a while then cancel...shampoo, rinse, repeat.
 
yippie said:
Oh, I forgot to mention. I see a lot of posts using the word, Cancelled.

If shopping for other insurance, please do not use this word. You need to say you were nonrenewed.
Good point. I'll remember that. You know, it's hard to live on a well-traveled street when the street dead ends into the Gulf. If that's the requirement, we'll get "non-renewed" every year. GRRRR!
 

pk305

Beach Fanatic
Apr 11, 2005
416
11
Nashville & Seagrove
THANKS again for answering my last 2 questions....this thread has a wealth of info and I appreciate you all sharing your experiences....I'm so excited to be heading to Seagrove tomorrow!! Looks like we are in store for some BEAUTIFUL weather over the next week or so!! :clap_1:
 

Jdarg

SoWal Expert
Feb 15, 2005
18,068
1,973
I had the "pleasure" of calling around for some insurance quotes on a few houses that we are looking at this weekend. Talk about how to ruin your day.:sosad:

Apparently, to one agency in Seagrove that will remain anonymous for now(unless I am goaded into naming them), running a quote is something to yell at people about. I have NEVER been treated like that before- unbelievably rude. This girl would not let me tell her what I wanted or ask a question- she just basically yelled at me about how she couldn't really quote me anything. I finally was able to yell back "Stop a minute" and told her that I didn't think we would be able to work with her, and she snapped "FINE". End of conversation. I am not kidding. This agency was recommended by several on the board, so I called them. I think this gal needs a new line of work.

On a happier note, Kite and Waterfield were more than happy to give me some general quotes and put a smile in their voice while doing so. :D Thanks to them! I was practically in tears when I called Waterfield and they were so nice. One of them will get our house and cars. I understand that without an appraisal and some other documentation, the quotes won't be exact, but geez, I just want an idea of what insurance is going to cost, without some crazy nutball being ugly to me.
 
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Rita

margarita brocolia
Dec 1, 2004
5,209
1,634
Dune Allen Beach
.........
On a happier note, Kite and Waterfield were more than happy to give me some general quotes and put a smile in their voice while doing so. :D Thanks to them! I was practically in tears when I called Waterfield and they were so nice. One of them will get our house and cars. I understand that without an appraisal and some other documentation, the quotes won't be exact, but geez, I just want an idea of what insurance is going to cost, without some crazy nutball being ugly to me.


:eek: I'm sure there is much stress in the coastal insurance business these days but they need to get a grip! :nono1:

.
 

TooFarTampa

SoWal Insider
jdarg -- let's just say yours is sadly not a unique experience. I hope you at least get some good service. Keep us posted on how it goes.

By the way, I read somewhere that agents' commissions are based on a percentage of the premium, and now that policies are doubling and tripling in price ... well, you do the math. Even if Citizens pays lower commissions to agents than private insurers (and it does), homeowners are paying a LOT more into the insurance pool than ever. Poor service is inexcusable. Count yourself fortunate that you found out early about this particular agency.
 

Mango

SoWal Insider
Apr 7, 2006
9,709
1,360
New York/ Santa Rosa Beach
Sorry you had to endure that JDarg, and it has happened to me too.
Who needs the stress of moving and then having to deal with that?: idontno:
Bat turds! :funn:
 
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