kurt said:
Too too much Daddy-O!!!!-
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Too too much Daddy-O!!!!
jhbeebe said:
how about responding to your post regarding paradise taxi?
E
Excalibur
Guest
kurt said:
That is funny.
On a serious note, making stuff up would not be a practical or wise thing to do. This is an extremely serious matter.
To state the obvious: Despite misinformation being spread about the matter - things allegedly transpired that made it an absolute requirement to permanently remove certain individuals. These individuals are legally prohibited from the business premises. The legal prohibition would not have transpired without cause.
This was a "nightmare - like" situation, as it was difficult for me because one of the individuals involved, whom I will refer to as "Anakin" was like a brother to me before this matter transpired.
I had to completely let go of any emotions that I had toward this matter and certain individuals.
Life goes on, the sun comes up and goes down, days pass. Nothing stops the flow of time or what needs to be done each day. I have responsibilites to care for and I am doing so. The entire staff and I are moving forward, with our focus on the present day and our eyes to the future - not backward to the things of the past.
We have a great community, great customers, and a thriving business which is only getting better with every passing day.
I focus on the positive things, and give thanks for the blessings that I have. You can only play the hand that life deals you.
E
Excalibur
Guest
John R said:
I have none other than what has already been said.............
jhbeebe said:
These Individuals you do not name have a reputation of outstanding character in this community that was established long before your pressence in town. I am betting in the end those reps will remain when you are long gone.
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Excalibur
Guest
emeraldcoastdav said:
I have been here a decade already and I am not going anywhere. I guess these are the type comments people receive when things do not transpire as everyone had hoped for.
I have an outstanding reputation in the community on a personal and professional level and my accomplishments clearly speak for themselves.
I understand that this is a difficult situation, and it can also be difficult to understand.
You may attempt to recast history as much as you wish. You can believe what you choose to believe. That is your free will choice.
It will not change what the Truth is.
Have you even considered this question -
How do you think these individuals were able to have the opportunity with Snapperheads that they did to begin with???
It was enabled solely off of my own hard earned accomplishments. I then chose to offer these individuals the opportunity to be successful through hard work and honest means.
I do not control what these individuals chose to do with the opportunity that was given them. Everyone has free will and is responsible for their own actions and choices.
As far as those "reps will remain when I am long gone" - I guess the "powers that be" will decide that. As I stated, this matter is out of my hands. Time and Truth will be the judge of your statement. Not me. Make sure you continue to stand behind your comments posted here when everything is out in the open. At the very least people will respect you for being a person who sticks to their personal beliefs and public comments.
E
Excalibur
Guest
sweet said:
I want to first apologize and thank you for your patronage. Thank you for letting me know about this. I really do need to know about these occurances so we can make sure they are corrected and that will not happen again. Will you please tell me what day and also the time you were there? Do you know who your server was? The overcharges kinda have me flabbergasted, as we run everything off of a computer and it does all of the calculations and prints out the bill.
The only possible scenario I might pinpoint on that is we did upgrade the software system the past week. I will go over your concerns on that matter with the software vendor and also kick Bill Gates. Please accept my sincere apologies.
It is true we have been on a large wait every night this week and backed up from everyone coming in at once from about 6:00ish - 8:00ish pm. Seems like everyone on springbreak wants to eat at the same time this week.
I think all restaurants around here this time of year are having occasional challenges with the large sudden influx of springs breakers showing up in mass. When I have been out to a couple of other area restaurants I noticed that some of the same issues have occurred. Still no excuses will do. We should be able to handle 100 people coming in at once plus maintain our regular stream of business.
I really need to know about any service related issues. As a business owner, I do not like hearing items like this but I do need to know.
I recognize without it being said that we are under a microscope right now and everyone needs to know how we are going to treat you and also what kind of service to expect. You need to know that we do care and greatly appreciate your business, even if that process entails having our mistakes and dirty laundry aired in a public forum occasionally.
I can say we are really putting forth an effort to give great service and clean up the ship. I will send you a PM here in a couple of minutes.
I do agree with JHBEEBE about people all eating at the same time. I went out this week with friends from out of town and the wait for the food was VERRRRRRRRRRRRRRRRRRRRRRRRRRY LONNNNNNNNNNNNNNNG. ((This was not at Snapperheads))) Having worked in the rest. bus. for over 15 years I understand that any restaurant can get slammed and have problems. I always look at what my server is doing. If he/she is running around like a chicken with their head cut off then I know that they are busy and am more forgiving. JHBEEBE thank you for listening to everyone...it shows you really care and want to give a good product...:clap_1: